US Soccer Supporters Club Frustrations

Discussion in 'USA Men: Fans & Travel' started by RoleModel83, Mar 1, 2013.

  1. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    Actually, I paid $55. My expiration date was right before they unveiled the newer, better, cheaper program. I gave my wife the second scarf. Maybe the cat gets number three.
     
    wixson7 repped this.
  2. CMeszt

    CMeszt Member+

    Fire Crown 4 Life (or until they change it again)
    Jan 9, 2004
    Soldier Field Media Deck. First Row.
    Club:
    Philadelphia Union
    Has anyone been able to get their caps logged with the app successfully?

    /the scarf is nice this year, at least.
     
  3. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    i actually keep forgetting during the games i've been to. Interested to hear if anyone has been successful. Thought it was a cool feature/capability...but not if the person has had a few too many beers in the parking lot and forgets to sign in. :)
     
    RoleModel83 repped this.
  4. CMeszt

    CMeszt Member+

    Fire Crown 4 Life (or until they change it again)
    Jan 9, 2004
    Soldier Field Media Deck. First Row.
    Club:
    Philadelphia Union
    I tried at the Gold Cup but couldn't find how you actually do it.
     
    RoleModel83 repped this.
  5. RoleModel83

    RoleModel83 Member

    Jul 27, 2003
    Columbus, OH
    Nat'l Team:
    United States
    Same here. I went to Cleveland and Chicago, opened the app, but didn't get credit for either. I emailed the general address after Cleveland and received a prompt reply stating they would add it. Still waiting...
     
    wixson7 repped this.
  6. hoys

    hoys Member

    Jan 2, 2017
    Virginia
    Nat'l Team:
    United States
    I scanned my ticket in the app at the Jamaica game in DC and a cap was automatically added (pretty sure that's what happened). I didn't do any check-in but the cap count increased by one at the game so that's my guess.
     
    wixson7 repped this.
  7. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    Scarf number four arrived today. Apparently, my membership includes a complimentary upgrade to the scarf of the week club.
     
  8. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    Scarf #2 came today. Good lord....
     
  9. Monarch Bay Beachbum

    Apr 5, 2004
    The OC
    Nat'l Team:
    United States
    I still have not received a scarf.
    I emailed because I was not able to sign in. It does not recognize my email address on the website, yet they keep emailing me about pre-sale tickets. I am a founding fan.

    I also called and left a message. I have never received a response.
    Good news though I was able to get into the pre-sale for the game in St. Louis/
    Do I need to follow up and invoke @wixson7?
     
    wixson7 repped this.
  10. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    Hate to say it but maybe wait another few weeks on the scarf. I actually just threw away my 2nd one (honestly no idea what to do with it, and am anti-pack rat).

    We've got a fan council call today, let me see what i can do in re: to emails/logins/etc.

    And...if totally fed up.. send me PM and i'll get you my email address that you can cc me on your next email to the membership group.
     
  11. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    I missed this new cap counting process during the unveiling in May. I don't have any cell phone. I will send copies of my ticket stubs to the Insiders email and hope for the best. Caps don't count for much any more, maybe a milestone pin and a pat on the back.
     
  12. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    If you buy thru US soccer\ticketmaster portal, it should (in theory) connect that ticket/cap to your account. Let me know if it hasn’t.

    Caps will be integrated into a points program in phase 2 (we think......) where “interactions” will earn points. These points will be kinda like lifetime frequent flier miles. You can cash them in for “experiences”.

    Disclaimer, not sure if the points system will be put in place but we were told it was a potential. Stay tuned...

    .
     
  13. Atouk

    Atouk BigSoccer Supporter

    DC United
    Apr 16, 2001
    Arlington, VA
    Club:
    Queens Park Rangers FC
    Nat'l Team:
    United States
    My "Insider" presale password for the game in DC hasn't worked for the first 12 minutes of the Insider presale window. Nice.
     
    Eddie Stiel repped this.
  14. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    It works now. $30.10 for the cheapest single ticket including fees.
     
    wixson7 repped this.
  15. Atouk

    Atouk BigSoccer Supporter

    DC United
    Apr 16, 2001
    Arlington, VA
    Club:
    Queens Park Rangers FC
    Nat'l Team:
    United States
    Yep, worked for me at 18 minutes after supposed start.
     
  16. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    @Eddie Stiel thought of you today when i received an actual ticket for the upcoming St. Louis game. Ordered thru AO, but sent in envelope by USS/TM.

    Old school!
     
    Eddie Stiel repped this.
  17. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    Ticketmaster Canada sent me a paper ticket for the US/Canada match at BMO Field. I always end up with a paper one from the box office because I don't play well with mobile only ticketing.
     
  18. Moejangles

    Moejangles Member

    Aug 7, 2012
    Club:
    Manchester United FC
    Just getting back on here, but having the same problem with US membership. I have emailed twice, and never got a response. I still get all of the e-mails about presales, etc, but when trying to log in my e-mail does not work. Still got a scarf though. Also, have never been able to register a cap.

    Now just annoyed with the whole thing.
     
  19. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    Send me a DM with your email and i'll get it resolved for you. (or at least try).
     

Share This Page