Arsenal Shirt Returns

Discussion in 'Arsenal' started by goonsquad, Mar 22, 2007.

  1. goonsquad

    goonsquad Member

    Apr 1, 2004
    Los Angeles
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    I got this email today:

    Dear Arsenal Supporter,

    Thank you for taking the time to enter your details into our online Arsenal Home Shirt Feedback Form.

    In order for us to start the process of exchanging the shirts with faulty logos, we would like to invite all our Home Shopping, Armoury, All Arsenal and World of Sport customers to start sending their affected shirts back.

    Please return shirts with faulty logos only with a valid purchase receipt (from the above outlets) and the returns form to the below address.

    Click here to download the Returns Form

    It is important you use a registered mail service so that any shirts that are lost in the post can be tracked back. The cost of the postage will be refunded (with valid postal receipt and purchase receipt only) to you when we receive the shirt.

    The Premier League has changed the printing style for the start of 07/08 season and we are pleased to inform you that your new Arsenal shirt will be the first to feature this printing.

    The Premier League is also changing the competition patch. Unfortunately this will not be available until June 2007 and we will therefore be unable to provide a replacement patch at this time. If you have a Premier League patch on your shirt, please could you inform us when you return your shirt if you would like us to refund the value of the patch or send you a new patch in June with self application instructions.

    On behalf of Arsenal and our shirt sponsor Nike, we would once again like to apologise for any inconvenience the affected shirts have caused any of our supporters and we appreciate your patience in this matter.

    Yours Sincerely,

    Arsenal FC
    Home Shopping Department
    Unit 13 Cranford Way Industrial Estate
    Hornsey
    London N8 9DG
    Tel: 020 8342 5858

    SO that's all well and good, but I can't find my effing receipt!:mad: They have to have a record of my transaction don't they?
     
  2. gothamite

    gothamite New Member

    Feb 12, 2004
    New York City, natch
    Club:
    Arsenal FC
    Nat'l Team:
    England
    Did you buy it online? If so, then they ought to have a record. You might well still have the email confimation they sent, and the online shop keeps a summary of your past transactions.
     
  3. goonsquad

    goonsquad Member

    Apr 1, 2004
    Los Angeles
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    Yes I just looked and my receipt is stored in my account info. Nice! Anyone know what the new numbers are going to look like?
     
  4. wwnyc

    wwnyc Member

    Sep 5, 2004
    anyone exchange their shirts w/ onionbag yet?

    very curious to see the new names/numbers as well.
     
  5. gothamite

    gothamite New Member

    Feb 12, 2004
    New York City, natch
    Club:
    Arsenal FC
    Nat'l Team:
    England
    No idea.

    This is the new Premiership logo, though:

    [​IMG]

    I really like it - a major upgrade. It'll look great on the sleeves.

    I'm hoping that the new numbers will be in a similar style.
     
  6. coltcannon

    coltcannon Member

    Jun 13, 2006
    P.R.M.
    I bought my shirt from onionbag and emailed steve yesterday. I will report if I hear anything.
     
  7. coltcannon

    coltcannon Member

    Jun 13, 2006
    P.R.M.
    Got a email back saying to contact Nike at the general Customer Support number. Boy thanks ob.com
     
  8. red & wite army

    red & wite army I ain't no drama queen!

    Jan 15, 2005
    Nat'l Team:
    --other--
    Awesome, I can't wait to see it!
     
  9. antifan

    antifan Member+

    Aug 14, 2004
    The Scottie
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    I don't like it. It looks like a Chelsea logo.
     
  10. goonsquad

    goonsquad Member

    Apr 1, 2004
    Los Angeles
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    Awww... I hadn't thought of that until you said it! It really does look like their old crest though. Weak sauce.
     
  11. wwnyc

    wwnyc Member

    Sep 5, 2004
    that sux for us.
     
  12. gothamite

    gothamite New Member

    Feb 12, 2004
    New York City, natch
    Club:
    Arsenal FC
    Nat'l Team:
    England
    Doesn't bother me, but then neither does "Fly Emirates".

    You could make the case that the current Premiership logo looks like Chelsea's logo, but I didn't see that either.

    I like the new one. Much more majestic.
     
  13. kanonier

    kanonier Member+

    Nov 7, 2005
    Bloomington, Ind.
    Club:
    Arsenal FC
    Ooh, I like it. It looks like Aslan.
     
  14. Shibby13

    Shibby13 New Member

    May 2, 2006
    NJ
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    Or Millwall
     
  15. Bluto11

    Bluto11 The sky is falling!

    May 16, 2003
    Chicago, IL
    i had no problems with my shirt, but now I am not really surprised by that.

    i had a buddy get a shirt form them and was charged for it and it never came. he called them about 10 times and emailed them and they wouldn't credit his money back. he would call sometimes and the phone would ring and no one would answer. not sure if he ever got his money back.
     

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