Site upgrade of 2017, part II - All is Not Lost

Discussion in 'Customer Service' started by soccernutter, Mar 21, 2017.

  1. NorthBank

    NorthBank Member+

    Arsenal; NYRB
    United States
    Mar 29, 2006
    Connecticut
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    It's been about 3 weeks since any admin-type person posted in this thread. That radio silence has given me the distinct impression that what we have now is what we're going to have to live with.
     
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  2. sitruc

    sitruc Member+

    Jul 25, 2006
    Virginia
    Do you have "Tools"?
     
  3. Winoman

    Winoman Drinkin' Wine Spo-De-O-De!

    Jul 26, 2000
    Club:
    DC United
    Nat'l Team:
    United States
    Yes. Is that the link to add the " Edit" function? I could edit before, it's only in the last week that that function has gone away on my Android.
     
  4. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    Tools, then it appears under that.
     
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  5. blissett

    blissett Member+

    Aug 20, 2011
    Italy
    Club:
    --other--
    Nat'l Team:
    --other--
    I can't disagree with you, although it's a shame because, as I repeatedly say, I don't think everything is ok.

    Maybe they're working on the remaining major problem, but there's no doubt that in this case some update from time to time would be appreciated.

    @soccernutter was the most active here. Anything to say about the subject? :cautious:
     
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  6. Winoman

    Winoman Drinkin' Wine Spo-De-O-De!

    Jul 26, 2000
    Club:
    DC United
    Nat'l Team:
    United States
    Maybe because the post is too old to edit, but the only option that appears there now is "Report. "
     
  7. NorthBank

    NorthBank Member+

    Arsenal; NYRB
    United States
    Mar 29, 2006
    Connecticut
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    Soccernutter is just a mod who took it upon himself to represent all of us, and compile our requests. It's the other folks that are either admins or better connected to the admins, who have been absent for some time now.
     
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  8. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    Ding.
     
  9. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    Wish I had more insite than you, but I don't. DK is the one who has the info.

    I'll try and go though everything tomorrow. Might be kinda busy, but will be about the best have for the next month I think.
     
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  10. Winoman

    Winoman Drinkin' Wine Spo-De-O-De!

    Jul 26, 2000
    Club:
    DC United
    Nat'l Team:
    United States
    I just posted something via my Android, and the edit function does appear under "Tools."
     
    soccernutter repped this.
  11. JasonMa

    JasonMa Member+

    Mar 20, 2000
    Arvada, CO
    Club:
    Colorado Rapids
    Nat'l Team:
    United States
    So a week with no new posts in this thread. Safe to say we're not getting the missing "new posts in forum" functionality? IMO that's a huge downgrade.
     
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  12. terrier

    terrier Member

    May 31, 2011
    Netherlands
    Club:
    Seattle Sounders
    I wonder how much traffic has dropped off since the "upgrade" - I know I spend a lot less time here than I used to, and feel like I'm seeing a lot less posting activity in the forums I frequent...
     
    EvanJ repped this.
  13. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    At the rate things are going, it probably won't happen, but it would be great to have the breadcrumb trail at the bottom moved to just above the quick reply box so someone could return to the forum without scrolling half a mile (I jest) down.


    Mobile stuff:

    The "trending threads" still list off-topic stuff.

    When I click edit post, the menu doesn't disappear upon the new page loading.

    And... does anyone else miss the next/previous thread links from several renditions ago?
     
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  14. blissett

    blissett Member+

    Aug 20, 2011
    Italy
    Club:
    --other--
    Nat'l Team:
    --other--
    Agreed on that. Not obnoxious as not having the "unread posts in forum" functionality, but resolving that could be a significant upgrade as well.
     
  15. NorthBank

    NorthBank Member+

    Arsenal; NYRB
    United States
    Mar 29, 2006
    Connecticut
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    Tempted to make a poll thread with the question: Has the most recent upgrade been a net plus for you?
     
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  16. dark knight

    dark knight Super Moderator
    Staff Member

    Dec 15, 1999
    Club:
    New York City FC
    Sorry folks to be awol so long - I've had some stuff that has me unusually occupied. I'll start by updating the list and we can target priorities and see what we can do?
     
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  17. blissett

    blissett Member+

    Aug 20, 2011
    Italy
    Club:
    --other--
    Nat'l Team:
    --other--
    No problem, DK. :thumbsup: It's only that, without a word from you, we had somehow felt abandoned for some weeks. But it's fully understandable that you had other priorites in your life.

    If you're back on board, yes, we could tackle one by one the most annoying problems that still remain. I have to say that, in my opinion, the number of problems absolutely needing resolution is by now quite low, at least for PC/desktop users. But, as few as they are, they definitely need to be fixed. As I said multiple times, #1 is having back the "unread posts in forums/subforums" feature.

    Welcome back.
     
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  18. sitruc

    sitruc Member+

    Jul 25, 2006
    Virginia
    Inexcusable.

    Whatever.
     
  19. riverplate

    riverplate Member+

    Jan 1, 2003
    Corona, Queens
    Club:
    CA River Plate
    Exactly. People using real computers are doing just fine, thank you.
     
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  20. blissett

    blissett Member+

    Aug 20, 2011
    Italy
    Club:
    --other--
    Nat'l Team:
    --other--

    Real
    computers as opposed to what?

    And if you have problems with this thread, why do you keep following it?
     
  21. dark knight

    dark knight Super Moderator
    Staff Member

    Dec 15, 1999
    Club:
    New York City FC
    Sorry about that - and I'm fixing to go on a 2 week vacation where I won't have too much access but let me see what I can do about your #1 issue. Can you clarify what you mean? Being able to see them more clearly?

    Anyone else have a #1?
     
  22. dark knight

    dark knight Super Moderator
    Staff Member

    Dec 15, 1999
    Club:
    New York City FC
    Okay - bringing this list back to the top. Any new additions or comments?

    Mobile


    • Green arrows pointing up and down (“a bit in the way”) – My understanding is that this one may take some time – but I also think the consensus is that this can be useful just needs to be toned down so it takes up less real estate. [how do we feel about this one?]
    • “Tools” menu does not close when editing a post – iPhone and Safari. This is still a problem for me. [still an issue]
    • “Can't tell if I'm on page 1 or 2 since the green looks like a link I need to click”. I don’t understand this one – splain? [is this an issue?]
    • Notifications on left and right not sinc-ed up. Also not sure what this one is – still an issue?
    • Option for dark background. Probably a work in progress.
    • Header is larger (“takes up at least a quarter of the page”) Has this been fixed? Mine doesn’t take up a quarter.
    • Navigation needs redesign to reduce clutter/increase content area. (and the advert doesn’t fit.) Still an issue? (Ad fits for me)
    Desktop/laptop

    • Videos at top of page are taking up too much real estate. Move elsewhere? TBD
    • Trending threads: The jumping nature of trending threads greatly reduce it’s usefulness. Move the trending threads below the threads (note – or above, perhaps in some grid manner)? TBD
    • In forum view, need highlights on forums that have new posts – or other cues to new content. Work in progress.
    • “Soccer cups” should be renamed and probably reorganized. Thoughts?
    • Sig text is too light and needs to be limited in length and size. Too much padding
    • Not able to see new posts in forums and subforums without going into those locations. TBD
    • Option darker background/night mode/other colors (possibility after higher priority issues taken care of). TBD
    • The green navigation arrows on the right need to be easier to access and not require scrolling. TBD
    • Ability to list a second club under avatar. TBD
    • Will profiles be back up (note – I’m not sure what this means as my profile hasn’t change) Clarification?
    • A user option to switch between grid and list views. TBD.
    • The “new” in a new post is not visible enough. (note – perhaps it could be placed under the post number, and made darker) Is this still an issue?
    • Double sticked threads at the top of the page need to be rethought due to the nature of PC screens. What does this mean? Remove the separation?
    • When hovering over a place for a drop down menu, the menu does not become hidden again after moving the mouse. Fixed?
    • Size of the reply box should align with post in thread above. Splain?
    • Ability to not show yourself as being on line (as opposed to showing it to others). This is in privacy settings no?
    • Too much padding between posts (interrupts flow) Still an issue?
    • “Recent Articles” is only threads (should be threads where the first post is an article). Is this an issue?
    • Remove sans serif font. ??
    • “Jump to most recent post” button has been “squeezed.” (Not sure where this is as I don’t use it) Translation?
     
  23. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    Move or add another breadcrumb navigation bar to immediately above or below the page links at the bottom of the thread.
     
  24. riverplate

    riverplate Member+

    Jan 1, 2003
    Corona, Queens
    Club:
    CA River Plate
    No. Some of us don't even have a #100. Enjoy your vacation and don't worry about any of this.
     
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  25. NorthBank

    NorthBank Member+

    Arsenal; NYRB
    United States
    Mar 29, 2006
    Connecticut
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    I use Tapatalk so the Mobile issues mean nothing to me. As do most of the Desktop issues frankly. I suppose, if I have a #1 it's this...
    • The green navigation arrows on the right need to be easier to access and not require scrolling. TBD
    I've said this way above, but basically I have two suggestions: 1) the green arrows should appear if you move your cursor to the lower right. You shouldn't have to use your scroll-wheel or the scroll-bar to make the green arrows appear; 2) they should appear for longer than 2 seconds, to give you a chance to click them... 4-5 secs would seem wiser.

    p.s. Thanks a lot @dark knight for taking the time to corral people's suggestions, and see if you can get the admins to fix a few more issues.
     
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