Alert: Get the new BigSoccer iPhone App!

Discussion in 'Customer Service' started by Huss, Nov 19, 2009.

  1. Cris 09

    Cris 09 Trololololo

    Nov 30, 2004
    Westfalenstadion
    Club:
    Borussia Dortmund
    Nat'l Team:
    Germany
    Lol...poor, Greg. You really want this to work, don't you. ;)
     
  2. Mel B

    Mel B Red Card

    Nov 10, 2004
    South Shields UK
    Club:
    Newcastle United FC
    Nat'l Team:
    England

    Mr Huss son...Me and SaraBella are getting a his and hers next gen 4 i-phone in June or whenever it comes out...


    ...Anyhoo...I registered 3 times so you owe me a free app or other malarky...Sort it out Govenor...
    :D:D:D
     
  3. Fabregasfan

    Fabregasfan New Member

    Aug 20, 2009
    New York City
    Club:
    Arsenal FC
    Nat'l Team:
    France
    Hi,

    We some feedback from you guys like this:

    1. Complaints about not being able to access the following forums: Germany club forums ("can't access the specified club forums directly (ie, Bayern Munich, Dortmund, etc.)"; MLS team forums, ("I can access the main mls clubs forum... but not that subforums for the actual teams... ie. Chicago Fire. I just don't see them").

    The tech team says this should now be resolved. Let me know if still have troubles.
     
  4. Riz

    Riz Member+

    Nov 18, 2004
    R-ville, Murrlin
    Club:
    Chelsea FC
    Nat'l Team:
    England
    Oddly, the only subforums I can see under MLS Clubs are MLS Supporters and NSR subforums (like Lot 8 in the DC United forum). Still can't access MLB Clubs forums themselves.
     
  5. shealygg

    shealygg Member

    Jul 5, 2008
    South Carolina
    Club:
    FC Bayern München
    Nat'l Team:
    Germany
    Dude....I can't figure out how to get back to the new mobile forum format. PM'd you a couple of days ago but no response. How do I get back to the new format on my iPhone?

    @Cris......STFU! And stop following me around! ;):D
     
  6. Achtung

    Achtung Member

    Jul 19, 2002
    Chicago
    Club:
    Manchester United FC
    Nat'l Team:
    United States
    Yep, same here. I can access Manchester United: History and Manchester United: NSR but not the main forum. Try again.
     
  7. Fabregasfan

    Fabregasfan New Member

    Aug 20, 2009
    New York City
    Club:
    Arsenal FC
    Nat'l Team:
    France
    Have you tried the footer? Are you talking about the app or about the mobile website?
     
  8. shealygg

    shealygg Member

    Jul 5, 2008
    South Carolina
    Club:
    FC Bayern München
    Nat'l Team:
    Germany
    The footer takes me to what I would call the 'old' mobile site. Maybe it IS the app that I'm referring to.... However, I've never purchased the app for my iphone. But...one day, it was there...if that's what it is. I wasn't aware that forum access was available on the app yet. If so, just say the word and I'll purchase the app.

    I just don't understand how I would have had the new app on my phone having not downloaded it...:confused: Whatever the case, I toggled the 'standard format' button and now I can't get back.
     
  9. shealygg

    shealygg Member

    Jul 5, 2008
    South Carolina
    Club:
    FC Bayern München
    Nat'l Team:
    Germany
    OK, FF....I have a little more info now. I just downloaded the actual BS iPhone App from iTunes. THAT is what was on my phone a couple of weeks ago when I started my questions. I have NO idea how I got that as I'm 100% certain that I have not purchased that app previously. It showed up and then mysteriously went away when I toggled to the Std format....

    Anyway...it's still fairly difficult to navigate to the Bayern Munich subforum. It can be accessed under Germany, but not under the German Clubs page (whichis where you'd logically expect it to be--along with the other German clubs that have their own subforums). Under the German Clubs page, it lists 'Subforums' but it is not an 'active' key that can be pressed. If it's this way in the German threads/forums, I'm sure it's this way on others, too.

    Also...getting the 'Go to the first unread post' is still not resolved. The 'hotlink' is to the last unread post, which is basically worthless.

    Sorry for the confusion, but I had good reason to be confused. I just assumed the app was a new mobile version as I hadn't previously purchased the app....:confused::D
     
  10. shealygg

    shealygg Member

    Jul 5, 2008
    South Carolina
    Club:
    FC Bayern München
    Nat'l Team:
    Germany
    Like the new 'Go to First Unread' button guys. Well done and thanks!
     
  11. Bonnie Lass

    Bonnie Lass Super Moderator
    Staff Member

    Oct 20, 2000
    Up top
    Club:
    Olympique Lyonnais
    Nat'l Team:
    Norway
    So, I'm on the app now and it looks pretty cool although it would be nice if there were a way to save certain forums so I wouldn't have to scroll for so long to get to where I'm going to. And if I missed it, apologies.
     
  12. mpruitt

    mpruitt Member

    Feb 11, 2002
    E. Somerville
    Club:
    New England Revolution
    Just as an FYI or request: I let my premium membership lapse and won't be renewing until you have a mobile site or Droid app. Can't justify paying without it.
     
  13. Fabregasfan

    Fabregasfan New Member

    Aug 20, 2009
    New York City
    Club:
    Arsenal FC
    Nat'l Team:
    France
    Are you trying to access a mobile site on your droid and you're finding it hard to navigate?

    An Android app is a ways away, I'm afraid.
     
  14. mpruitt

    mpruitt Member

    Feb 11, 2002
    E. Somerville
    Club:
    New England Revolution
    Thanks for pointing out the mobile site. I didn't know it existed. I assume you're talking about the link at the bottom of the page? It's the one that looks like a basic site map?

    If so, I'm suprised that's what you guys have come up with for a mobile site. Maybe it works well on Blackberry, etc? To put it politely... it leaves a lot to be desired.

    Regardless, there are other reasons why I don't feel the need to re-up my premium membership but not having a droid app is a big one.

    I access the net now almost exclusively through my phone. Between Twitter, apps, mobile sites or just plain sites that are properly framed for a smart phone, I'm rarely on my home PC.

    I understand android at the moment is a relatively small market compared to iPhone, but I'd encourage you to look toward the android world as well.

    Thanks again for the response.
     
  15. El Pipiripau

    El Pipiripau Member+

    Jul 10, 2006
    Escondido!!!
    Club:
    Club Santos Laguna
    Nat'l Team:
    Mexico
    Why does this app get stuck on stupid everytime I enter the freaking elevator!!!!!?????:mad:
     
  16. shealygg

    shealygg Member

    Jul 5, 2008
    South Carolina
    Club:
    FC Bayern München
    Nat'l Team:
    Germany
    Operator Error??;)
     
  17. Fabregasfan

    Fabregasfan New Member

    Aug 20, 2009
    New York City
    Club:
    Arsenal FC
    Nat'l Team:
    France
    Hey there,

    Very interesting to read your post because it shows the way that browsing is going. I think that in some countries, people are bypassing desktops completely for mobile browsing...Anyway, that's by the by.

    I'm a Blackberry man so haven't tried surfing BigSoccer on an Android, but I'll test it out next time I'm near one. I totally appreciate what you're saying - we can keep that in mind. Last time I checked, iPhones were by far our biggest mobile market, but I'll keep it in mind.

    Hope you're enjoying the July 4th Weekend!

     
  18. Mel B

    Mel B Red Card

    Nov 10, 2004
    South Shields UK
    Club:
    Newcastle United FC
    Nat'l Team:
    England
    The BlackBerry is for Winners kidz... :D:D

    ...Little Miss SaraBella's new i-phone 4 boys and germs...

    [​IMG]
     
  19. Mel B

    Mel B Red Card

    Nov 10, 2004
    South Shields UK
    Club:
    Newcastle United FC
    Nat'l Team:
    England
    Whey-Hey there pet... :D

    Mr i-phone in all the glory kidz...

    [​IMG]
     
  20. hookemhorns25

    hookemhorns25 Member

    Aug 13, 2002
    Garland, Texas
    Actually, this is not the case. Symbian (Nokia), RIM (Blackberry) and now the Android OS have a greater market share than Apple.

    http://www.appleinsider.com/article...rtphone_shipments_leapfrog_apples_iphone.html
     
  21. Fabregasfan

    Fabregasfan New Member

    Aug 20, 2009
    New York City
    Club:
    Arsenal FC
    Nat'l Team:
    France
    I hear you, but I was referring to the which phones people use to come to BigSoccer. Most are coming from iPhone, says our analytics. It's a bit chicken and egg because more people would come if we created a better experience, but for right now we're iPhone focused. However, I will bring it up today.
     
  22. CrewBeat

    CrewBeat Be Massive My Friends

    Jul 27, 2004
    Manhattan
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    With my Droid X (4.3' screen) it's probably just as easy to use the built in browser as using an app, but if it makes my bigsoccer browsing quicker I'm all for it.
     
  23. Fabregasfan

    Fabregasfan New Member

    Aug 20, 2009
    New York City
    Club:
    Arsenal FC
    Nat'l Team:
    France
    Ooh...Droid X...I want one!
     
  24. CrewBeat

    CrewBeat Be Massive My Friends

    Jul 27, 2004
    Manhattan
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    Dumped my iphone 3G a few weeks ago for it, it's like taking the training wheels off a bike.
     
  25. Bill Schmidt

    Bill Schmidt BigSoccer Supporter

    Aug 3, 2003
    Washington, DC
    Club:
    Real Madrid
    Nat'l Team:
    United States
    What's the best way to use the site on a Blackberry?
     

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