Calling Platinum users seeing ads

Discussion in 'Customer Service' started by Huss, May 7, 2012.

  1. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    If you are a BigSoccer Platinum subscriber (thank you!) who is seeing ads, please reply here.
     
  2. Dead Fingers

    Dead Fingers Moderator
    Staff Member

    Jan 22, 2004
    St. Paul, Minnesota
    Club:
    Minnesota United FC
  3. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Are you seeing ads on every page?
     
  4. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Are you seeing ads on every page?
     
  5. Dead Fingers

    Dead Fingers Moderator
    Staff Member

    Jan 22, 2004
    St. Paul, Minnesota
    Club:
    Minnesota United FC
    No.
     
  6. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    so just on the forum index page? top right or top left?
     
  7. Dead Fingers

    Dead Fingers Moderator
    Staff Member

    Jan 22, 2004
    St. Paul, Minnesota
    Club:
    Minnesota United FC
    Right hand side

    Now I am getting them above, and below each thread I am subscribed to.
     
  8. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    I wonder if your mod status is overriding your premium status. Easy enough to sort.
     
  9. bungadiri

    bungadiri Super Moderator
    Staff Member

    Jan 25, 2002
    Acnestia
    Nat'l Team:
    United States
    Just like Dead Fingers, I'm seeing ads on every page now. Thanks for looking into it Huss.
     
  10. ElJefe

    ElJefe Moderator
    Staff Member

    Feb 16, 1999
    Colorful Colorado
    Club:
    FC Dallas
    Nat'l Team:
    United States
    I'm seeing ads on every page.
     
  11. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    I haven't seen any in a while.
     
  12. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    It seems to be diff for diff people. We will fix this and give you all a one month extension.
     
  13. bungadiri

    bungadiri Super Moderator
    Staff Member

    Jan 25, 2002
    Acnestia
    Nat'l Team:
    United States
    Thanks muchly. While I want this to be fixed, it's not like it's driving me insane or anything, so feel free to address issues that affect everybody first.
     
  14. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    Exactly.

    Odd that I was previously getting ads, but now am not. It's no big deal, but I'm with bungadiri with getting the "big and bad" stuff fixed first.
     
  15. Chiquitibum

    Chiquitibum Member+

    Apr 4, 2004
    Norte
    Club:
    Pumas UNAM
    Nat'l Team:
    Mexico
    meh just use adblock, ;)
     
  16. edwardgr

    edwardgr Moderator
    Staff Member

    Mar 6, 2006
    Seattle
    Club:
    Seattle Sounders
    Nat'l Team:
    United States
    Adds on all pages. Square adds on the right of the forum list, and rectangular adds on thread pages. Easily something for me that can wait for other items to be fixed.
     
  17. TyffaneeSue

    TyffaneeSue moderator
    Staff Member

    Nov 15, 2003
    Avaya!
    Club:
    San Jose Earthquakes
    I'm seeing ads all over the place! Some forums more than others.
     
  18. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    I don't see you as a platinum member. Error on import?
     
  19. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    I see you as a mod but not a platinum member. Is that correct? Perhaps we used to hide ads for mods? That would make sense...
     
  20. TyffaneeSue

    TyffaneeSue moderator
    Staff Member

    Nov 15, 2003
    Avaya!
    Club:
    San Jose Earthquakes
    As far as I know I am, and when I click on account upgrade, I see

     
  21. Moishe

    Moishe Moderator
    Staff Member

    Boca Juniors
    Argentina
    Mar 6, 2005
    Here there and everywhere.
    Club:
    CA Boca Juniors
    Nat'l Team:
    Argentina
    I'm still seeing ads on pretty much every page. It's a combination of the little box ads on the left as well as the rectangular banner ads at the top and bottom of the page.
     
  22. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    everyone in this thread has been confirmed platinum and has been manually fixed. thanks.
     
    Dead Fingers and Moishe repped this.
  23. KMJvet

    KMJvet Moderator
    Staff Member

    May 26, 2001
    Quake Country
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    Can I get mine fixed too? thanks
     
  24. Huss

    Huss Administrator
    Staff Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    done
     
  25. sinner78

    sinner78 BigSoccer Supporter

    Sheffield Wednesday
    England
    Nov 7, 2001
    I can see ads on the main forum index page..
    small ads on the right side.
     

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