Here is my story: I purchased 2 France TST7 tickets but couldn't go to SA. the total amount that I paid was $3762. I listed the tickets for resale right before the world cup and few days later the website said they were sold. couple weeks ago I get $3100 from Fifa as a refund for the tickets deposited to the card I used for the purchase. Around the same time I got an email saying As advised the 2010 FIFA World Cup™ Ticketing Centre is currently processing refunds for those customers whose Tickets were successfully resold via the Ticket Transfer Platform. We confirm 12 tickets were successfully resold, and therefore for request ID xxxxxxx a refund of USD3100 is due. The applicable administration fee as detailed within the Ticket Transfer Policy has been applied and deducted from the refund figure. I tried to contact Fifa thru email numerous times on why it states that 12 tickets were sold eventhou I have TST7 tickets and why I was never informed that the refund is going to be $3100. I also attached a screenshot of my account saying tickets sold and the amount showing is $3762. finally after calling fifa's offices I get an email saying Thank you for providing the image taken from your FIFA.com account. The amount detailed within the attachment is the amount paid for the application and does not reflect the refund amount. We confirm the amount processed for refund i.e. 3,100.00 USD is the correct amount. We trust this clarifies the situation. If you have any further queries please do not hesitate to contact us. of course after this they stoped replying to my emails when I asked them where did they come up with this number for the refund. Did any of you guys have a similar experience where you got refunded part of the total amount paid for the tickets? After my experience with Fifa I will never buy tickets from them again or deal with such an unprofessional company in my life.