Web Design/Speed Suggestion

Discussion in 'Customer Service' started by Bajoro, Apr 23, 2003.

  1. Bajoro

    Bajoro Member+

    Sep 10, 2000
    The Inland Empire
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    I've noticed that BigSoccer has added some pull-down menus to the site (Europe England Americas USA Women Other World).

    Is this the reason that the site is now as slow as it's ever been?

    This is just two cents from a guy who absolutely loves this site:

    People don't come to this site for the HTML bells and whistles. They come for the content.

    The slower the site is, the less it will be visited.

    I suggest you guys take to heart the lesson of Yahoo and Google-- in the case of a very large, heavily used web site, less design can be more. Simplify, don't complicate.

    Thanks and best wishes.
     
  2. JonnyQuest

    JonnyQuest Member

    Mar 3, 1999
    Thanks for your input. As you know, we're constantly trying to make the site easier to use. We're currently investigating their use and well may remove them based on user feedback and experiences.

    While I would agree that Yahoo keeps things nice and simple, I think that you would also agree that anyone with a computer understands how drop-down menus work.

    Thanks.
     
  3. Bajoro

    Bajoro Member+

    Sep 10, 2000
    The Inland Empire
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    You're welcome, however my point isn't about ease of use. It's about how fast (or slow) the site works.

    With the addition of the drop-down menus, there's a noticable increase in the time it takes each page to load.

    Now maybe I'm wrong and the drop-downs make no difference overall.

    But -- I can actually see the **Europe England Americas USA Women Other World** menu taking extra time to load.
     
  4. JonnyQuest

    JonnyQuest Member

    Mar 3, 1999
    I agree with you in that I would put speed is about ease of use. Clearly a slow site is not easy to use. We haven't been able to duplicate the slow loading so we're trying to figure out if its the menus, the browser, the processor speed or something else. What we're trying to find is a solution where we maximize ease of use, meaning a fast site with navigation that allows you to easily and quickly find all parts of the site.

    The one problem is that the boards have gotten so large that many get buried. We're trying to find ways to make them easier and faster to reach.
     
  5. Bajoro

    Bajoro Member+

    Sep 10, 2000
    The Inland Empire
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    That's cool, i appreciate what you guys do.

    fyi, I am using Mac OS 8.6 on an older iMac, and IE 5.1, but will be upgrading to a new machine by week's end. If there's any difference in the speed I'll let you know.

    cheers.
     
  6. StarCityFan

    StarCityFan BigSoccer Supporter

    Aug 2, 2001
    Greenbelt, MD
    Club:
    Washington Freedom
    Nat'l Team:
    United States
    Each and every time a page comes up now it sits for about two seconds getting something from ehg-foxsports.hitbox.com. I go along with the others who say that the boards have slowed down significantly of late and hope you'll try to speed things up.
     
  7. FearM9

    FearM9 New Member

    Jul 14, 2000
    On my bike
    I've been having problems with BigSoccer for the past week here at work and another regular user, melbrown, just said that she is having problems as well. I have DSL here at work but am on a slow ass older computer. When I go to click on a link or post or whatever it takes what seems like forever for the page to load. Contrast that with home use of BigSoccer where I'm on a low level DELL laptop but using dial-up and the pages load quick.
     
  8. Bajoro

    Bajoro Member+

    Sep 10, 2000
    The Inland Empire
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    I'm also using DSL and these pages are taking much longer than they did last week.
     
  9. JonnyQuest

    JonnyQuest Member

    Mar 3, 1999
    They're off now. Please let me know if this cures your problems. We have still yet to replicate the issue on our end.
     
  10. amerifolklegend

    Jul 21, 1999
    Oakley, America
    Things are much faster today than last night when I posted on the bug report thread.

    I'm using IE. Your guess is as good as mine on what version I'm using.
     
  11. Bajoro

    Bajoro Member+

    Sep 10, 2000
    The Inland Empire
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    For me, it's much faster now, with the drop-downs turned off.

    It's like night and day.

    Thanks.
     
  12. Matt Clark

    Matt Clark Member

    Dec 19, 1999
    Liverpool
    Club:
    Liverpool FC
    Ditto.

    FWIW, I think it may have primarily been a Mac thing. Specifically a Mac IE thing. On my PC at work, no significant slow-down - on my Mac at work, loads (IE). On my Mac at home (NS7), no slowdown again.

    I presume the dynamic dropdowns were some form of Javascript? That always gooses the 5.X of IE on a Mac.
     
  13. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    I'm 99% it's a Mac thing.
     
  14. geordienation

    geordienation Moderator

    Apr 21, 2001
    Chicago
    Club:
    Newcastle United FC
    Safari handles it much better than IE. If you're a Mac user and you've got OS X, take Safari for a test spin and I would imagine you'll be happier.

    Folks with PCs were reporting slower load times as well.

    And Matt is correct, IE 5.x for Mac is a real piece of crap.
     
  15. AndyMead

    AndyMead Homo Sapien

    Nov 2, 1999
    Seat 12A
    Club:
    Sporting Kansas City
    And I've completely stopped using BigSoccer with Netscape on my UNIX machine. The table rendering takes for-ever.
     
  16. StarCityFan

    StarCityFan BigSoccer Supporter

    Aug 2, 2001
    Greenbelt, MD
    Club:
    Washington Freedom
    Nat'l Team:
    United States
    It's an IE thing. Explorer with BigSoccer is horrible on a Mac. Safari or Opera are no problem - it's like a whole different world.

    I found it was the other way around on my PC: Netscape (an older version, anyway) was almost unusable, while IE was fine.
     

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