Time between credit card charge and registration?

Discussion in 'Customer Service' started by eneste, Feb 7, 2003.

  1. eneste

    eneste Member

    Mar 24, 2000
    Pittsburgh, PA
    I signed up for a membership last friday and my credit card was charged this monday yet I still don't have premium membership access. Does it normally take this long to set this up for everyone?
     
  2. JonnyQuest

    JonnyQuest Member

    Mar 3, 1999
    I sent you an email yesterday about this.
    For some reason, your sign up did not automatically designate you as a premium member. Everything should be fine now.
     
  3. eneste

    eneste Member

    Mar 24, 2000
    Pittsburgh, PA
    Thanks Jonny! I just got your email from this morning. One problem, I'm still getting all of the ads (top, side, scrolling, all of them). I think my user is cursed.

    PS: I've tried closing the browser and deleting the cookies (I only have one username@www.bigsoccer.com, no BigSoccer.com cookies) and logging back in twice. No dice with that though.
     
  4. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Instructions for dealing with this are in Premium Customer Service forum.

    Huss
     
  5. eneste

    eneste Member

    Mar 24, 2000
    Pittsburgh, PA
    Thanks Huss. It's sorted it's self out. Premium Membership here I am!
     

Share This Page