Three Questions

Discussion in 'Customer Service' started by Sport Billy, May 6, 2012.

  1. Sport Billy

    Sport Billy Member+

    May 25, 2006
    1. Why? BigSoccer had the best forum software package of all of the forums I visit. If it ain't broke, don't fix it. Why was the change necessary?

    2. Are user rates down?

    3. Is the moderator forum gone permanently?
     
  2. Art Vandaley

    Art Vandaley Member

    Feb 22, 2006
    New Hampshire
    Club:
    Houston Dynamo
    Nat'l Team:
    United States

    1. The old forum was, in fact, "broke". It was taxing the servers at a rate that could barely be sustained and eventually would have failed.

    2. not sure

    3. They are up, but some of us (me included) can't see them right now. They are working on getting everyone access who needs it.
     
  3. Sport Billy

    Sport Billy Member+

    May 25, 2006

    Thank you for the answers.
     
  4. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    To number 1, we were spending untold thousands a month trying to keep up with shitty software buy using more hardware. Unsustainable technically and financially.

    No.

    No. Working on it.
     

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