Please post when (if) you ever get your refund

Discussion in 'World Cup 2010: Fans & Travel' started by SoccerMomof2, Jul 24, 2010.

  1. SoccerMomof2

    SoccerMomof2 Member

    Chelsea
    Nigeria
    Feb 23, 2006
    USA
    Club:
    Chelsea FC
    Nat'l Team:
    Nigeria
    I'm one of those who sold back 2 QF tickets (3 each) and am still waiting for the refund. Some say 4 wks after the final. hrrrmmmpphh we'll see about that :mad:
     
  2. lijo11

    lijo11 New Member

    Oct 1, 2003
    It's not "some" say it's FIFA says in their T&C. Let me know how you're going to see about that as if you can extract payment from FIFA in a shorter period I think many others in a similar position to you will be interested.
     
  3. --X--

    --X-- New Member

    Feb 8, 2010
    Club:
    Melbourne Victory
    Took well over a month after the final last wc
    FIFA(Match) haven't even left SA yet:)
     
  4. Jimbo

    Jimbo Member

    Dec 17, 1999
    Washington, DC
    Looking back at my credit card statements, in 2006 I got resale proceeds from FIFA pretty soon after the tickets were resold and I got a refund from US Soccer for the conditional tickets on July 13th. FIFA has figured out a better way to capture the float this time around.
     
  5. bunkmedal

    bunkmedal Member

    Feb 12, 2010
    Club:
    Cardiff City FC
    I'm not so worried about ticket refunds (at least there's some sort of information in that regard about when payments will be processed). Four weeks is annoying and needless, but it's not that ridiculous.

    I also had the misfortune to cancel some accommodation through Match and there's pretty much no information provided about that at all - no payment date, no information about whether the room was resold or anything else. I happen to know from contacting the hotel directly that the room was resold, but Match provide no information.
     
  6. zxem

    zxem New Member

    Apr 16, 2010
    Does anyone know the phone number we could call?
     
  7. o5iiawah

    o5iiawah Member

    Oct 31, 2008
    Sold back my USA slovenia tickets. $160 - $14 = 130 or so after who knows what else fees.

    Still no money. 1 week to go according to FIFA's policy. I am not holding out any hope, however
     
  8. bunkmedal

    bunkmedal Member

    Feb 12, 2010
    Club:
    Cardiff City FC
    Well I for one think the money is going to turn up before the end of the week (call me naive).
     
  9. scouse_er

    scouse_er New Member

    May 21, 2006
    Sydney
    Club:
    Liverpool FC
    Nat'l Team:
    Australia
    Dear naive.......................;-)
     
  10. type-r

    type-r New Member

    Apr 20, 2010
    Still no money :(

    What is worse, is that the card I made payment with no longer exists as it was replaced with a more recent one. So I expect an even longer wait :(
     
  11. Chromeknee

    Chromeknee New Member

    Apr 30, 2004
    Reno
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    The phone number on the cover letter of the ticket package I received is: +27-(0)11567-2700. I also have a couple of e-mail addresses to which I have made inquiries: enquiries@2010fwctc.com and pma-supporters@2010fwctc.com. I haven't received my refund either. The longer they hold on to your cash, the more money they make....
     
  12. Chromeknee

    Chromeknee New Member

    Apr 30, 2004
    Reno
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    I sent an e-mail to PMA-Supporters@2010fwctc.com yesterday and got a responce. They told me that if I had not recieved a refund by August 15, I should contact them again at the above e-mail address. Hope this helps.
     
  13. PelePele1010

    PelePele1010 New Member

    Apr 20, 2010
    Club:
    FC Barcelona
    Nat'l Team:
    Brazil
    Did anybody else get this email? What the hell do they mean by "confirming the status of the Tickets that you have returned for resale"? The status better be SOLD like it has shown for the past 2mths or else.......

    We are writing to you with regard to the 2010 FIFA World Cup™ match tickets that you submitted for possible resale via the 2010 FIFA World Cup South Africa™ Ticket Transfer Platform on www.fifa.com/2010.

    The 2010 FIFA World Cup™ Ticketing Centre is currently processing refunds for those customers whose Tickets were successfully resold via the Ticket Transfer Platform. You will receive next week a communication confirming the status of the Tickets that you have returned for resale.

    Yours sincerely,



    2010 FIFA World Cup™ Ticketing Centre
     
  14. newfiepicks

    newfiepicks New Member

    May 4, 2010
    Club:
    Toronto FC
    I received that email today as well.
     
  15. VAMOS MEXICO

    VAMOS MEXICO New Member

    Apr 21, 2006
    San Diego, CA
    Club:
    Club Tijuana
    Nat'l Team:
    Mexico
    I got the e-mail too.;)
     
  16. bravo340

    bravo340 Member

    Dec 2, 2005
    Las Vegas, NV
    Club:
    Club León
    Nat'l Team:
    Mexico
    I got that useless email as well.
     
  17. Timanfaya

    Timanfaya Member

    May 31, 2005
    Southampton
    I had the email too.

    Presumably it means that they are not going to be making refunds in the specified time frame.

    That's FIFA for you.
     
  18. futmotard

    futmotard Member

    Sep 8, 2009
    Club:
    Toronto FC
    Also received the same clear as mud email.
    At least we now have a time frame for Fifa's next communication.
     
  19. nigelb

    nigelb New Member

    Mar 18, 2010
    Just logged into my bank account and noticed fifa have refunded 1 of my ticket resales today.

    Bad news is fifa refund to the credit card which you originally bought the tickets with. (i had removed this card from my fifa.com account)
     
  20. bunkmedal

    bunkmedal Member

    Feb 12, 2010
    Club:
    Cardiff City FC
    The e-mail struck me as the sort of meaningless thing they would send out at a deadline to try and make it look like they were doing something. It's pretty much been four weeks after the final, they haven't processed any (or certainly the majority) of refunds so they think "quick, send some e-mail out so people think we're working on it".

    The e-mail itself doesn't tell you anything as far as I can see.
     
  21. MyB5

    MyB5 Member

    May 21, 2006
    Scandinavia
    Club:
    Hammarby IF
    Nat'l Team:
    Sweden
    No mail , no money yet....should come this week. It's been 5 weeks now since the final....
     
  22. o5iiawah

    o5iiawah Member

    Oct 31, 2008
    I am waiting on money too, but yesterday was the 4th sunday after the final
     
  23. DLee

    DLee Member

    Apr 24, 2006
    Chicago
    Over/under on next email - August 20th (which is the end of the "next" week)

    Surprised they haven't taken this off the website yet...

    When will I receive the proceeds from the resale?

    If your Tickets are resold, resale proceeds will be provided no later than 4 weeks following the final match of the 2010 FIFA World Cup™.
     
  24. PelePele1010

    PelePele1010 New Member

    Apr 20, 2010
    Club:
    FC Barcelona
    Nat'l Team:
    Brazil

    So where did the money go? Your new cc? I am asking because my cc number changed too since I bought the tickets and I was wondering what was going to happen.
     
  25. nigelb

    nigelb New Member

    Mar 18, 2010
    No - refunded to my old CC which I originally bought the tickets with. I bought tickets from 6 different CC during various sale stages. Before the WC I linked all my orders to the one CC so pickup was easier and I didn't have to take so many CC's to South Africa.

    Only one of my resales was refunded, I still have 3 pending....
     

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