Ongoing Problems

Discussion in 'Customer Service' started by Huss, Feb 21, 2005.

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  1. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Long story short, it wasn't our fault. Really.

    Our various servers are Load Balanced. Our hosts Load Balancer crashed, and it took them five hours to get it back up. Unfortunately, while it was crashing, people were reading and writing from our database, so the db got slightly corrupted. We had to manually repair each table in the db of BSI and BigFooty, and now here we are, tired, but solved. While our new setup is multiply redundant, it didn't cross our or our hosts mind what would happen if his LB died. He didn't have a plug and play backup solution, so they had to reprog the LB as well.

    Thanks for your patience.
     
  2. JonnyQuest

    JonnyQuest Member

    Mar 3, 1999
    Re: Why was BigSoccer down on Sunday?

    Yes, thank you all for your patience.
     
  3. Knave

    Knave Member+

    May 25, 1999
    .

    It's not my fault.

    -- Huss Solo

    :D
     
  4. Scrambles

    Scrambles New Member

    May 21, 2004
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    Re: Why was BigSoccer down on Sunday?

    Withdrawals ensued.
     
  5. fedwood

    fedwood Member

    Sep 13, 2004
    Re: Why was BigSoccer down on Sunday?

    still been playing up a few times in last few hours
     
  6. Barbara

    Barbara BigSoccer Supporter

    Apr 29, 2000
    Club:
    DC United
    Nat'l Team:
    United States
    Re: Why was BigSoccer down on Sunday?

    Thanks for 'splainin'.
     
  7. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    Re: Why was BigSoccer down on Sunday?

    BS was down?

    :p
     
  8. simplysoccerBR

    simplysoccerBR New Member

    Feb 13, 2004
    Curitiba
    Re: Why was BigSoccer down on Sunday?

    What is BigSoccer?
     
  9. IASocFan

    IASocFan Moderator
    Staff Member

    Aug 13, 2000
    IOWA
    Club:
    Sporting Kansas City
    Nat'l Team:
    United States
    Re: Why was BigSoccer down on Sunday?

    Judging from this morning, there are still problems... :( :p :rolleyes:
     
  10. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Re: Why was BigSoccer down on Sunday?

    Judging yes. Again not us, them. Waiting to hear their explanation today.
     
  11. gaijin

    gaijin New Member

    Aug 1, 2004
    Malaysia
    Re: Why was BigSoccer down on Sunday?

    I was just about to ask this. Luckily it was midnight for me when it went down. I thought it might have been the rather cold weather plauging most of Northern Europe at the minute.

    Also what gives with the "currently active users" thing at the bottom of each forum? Is this so we can see who is lurking or what? :confused:
     
  12. AndyMead

    AndyMead Homo Sapien

    Nov 2, 1999
    Seat 12A
    Club:
    Sporting Kansas City
  13. Mel B

    Mel B Red Card

    Nov 10, 2004
    South Shields UK
    Club:
    Newcastle United FC
    Nat'l Team:
    England
    Re: Why was BigSoccer down on Sunday?


    So is that why i cant log on sometimes?
     
  14. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Re: Why was BigSoccer down on Sunday?

    Have you properly cleared your cookies?
     
  15. Mel B

    Mel B Red Card

    Nov 10, 2004
    South Shields UK
    Club:
    Newcastle United FC
    Nat'l Team:
    England
    Re: Why was BigSoccer down on Sunday?


    See. Cookies? I am only a Geordie. I know absolutley nothing about Pc's. Honestly man. I'm new to this interwebnet thing malarky.

    Ps. My Brother is a top IT guy in Newcastle but he is a ********. He just got married and now he doesnt bother with my family anymore.

    Ps. Taxi for him and her right of a ********ing cliff.

    Pps. Every family has a ********ing ******** in it man.
     
  16. gaijin

    gaijin New Member

    Aug 1, 2004
    Malaysia
  17. hiddink_magic

    hiddink_magic New Member

    Feb 27, 2003
    Wendouree
    Re: Why was BigSoccer down on Sunday?

    I had the same problem and I did everything but I think the problem may be from your PC. I wasn't able to log out of BigFooty at all because I was banned and because you guys were putting in the new server it has made it hard to log out and log in.
     
  18. fedwood

    fedwood Member

    Sep 13, 2004
    Re: Why was BigSoccer down on Sunday?

    wow it is going extrmely fast for me now
    and im in Australia

    ive never seen it go this fast
     
  19. Saeyddthe

    Saeyddthe Member

    Sep 5, 2003
    St. Looney ^the CB&J
    Re: Why was BigSoccer down on Sunday?

    All's well that ends well...

    In case you missed it elsewhere:
    Anyone who thinks they're having problems 'logging in' should first make sure they're going to www.bigsoccer.com (make sure the "www" prefix is there).
    Make sure to change your 'favorites' link or bookmark or whatever means you use to get to the home page to reflect this as well...
    [/PSA]
     
  20. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Re: Why was BigSoccer down on Sunday?

    The wwws shouldn't matter if you properly clear your cookies.
     
  21. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    Re: Why was BigSoccer down on Sunday?

    yeah, I just got the "no nodes ... " message, then the white screen that the "my" page was experiencing.

    But it's fine now. Thought i'd report it anyway.
     
  22. Fools! PT = Immortal

    Feb 12, 2005
    Forever Heaven
    Re: Why was BigSoccer down on Sunday?

    What the hell :confused: are you telling me that I wasn't the one who shut the place down? :( Ahh well I got to be a moderator in less than a week on your rival's website. Damn I am truly the master of disguise. Hehe speaking of which how come you guys haven't caught and redcarded/global ignored, my latest socks yet? You are slippin I am disappointed. Where the challenge at?

    P.S I really thought I was the reason why the site got shut down, as I was messing around on the site with a few softwares and then boom the proxy you had IP banned started working and just exactly after that the whole site went down. Haha that was cool, I felt big, like a true macho hacking nerd :eek:
    I thought I would never see this day, I have sunk low, real low...
     
  23. fidlerre

    fidlerre Moderator
    Staff Member

    Oct 10, 2000
    Central Ohio
    Re: Why was BigSoccer down on Sunday?

    Yea so we had another "burp" this morning.

    No offense, but are you guys running this site off Tripod and Geocities or something?

    Good lord. The "It's not our fault" only goes so far Huss...
     
  24. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Re: Why was BigSoccer down on Sunday?

    What burp is that? I've been online all morning no problme.
     
  25. Saeyddthe

    Saeyddthe Member

    Sep 5, 2003
    St. Looney ^the CB&J
    Re: Why was BigSoccer down on Sunday?

    He's right, It's been hit & miss for me too... Random page misses...
     

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