The games are not showing up on the tv guide and Cox says their system shows no games being shown past September 29. I called the MLS head office and someone is going to check it out and call me back. Anyone have any info on this?
PM Monster - he is usually up to speed on all this stuff and knows who to talk to at MLS that can tell you who to talk to at Cox. Most likely scenario - InDemand just sent out a new feed list - Cox hasn't not uploaded it therefore it doesn't show on their system and the morons incustomer service have no clue it exists.
MLS SHOOTOUT PLAYOFF GAME ADDITIONS : As in previous years, iN DEMAND is offering MLS playoff games as a part of the MLS SHOOTOUT package. These games will run through October 12th (if necessary). As additional games become available, we will notify you as soon as possible. The following games have been ADDED: 10/2/02 19:30 601 MLS SHOOTOUT #149 10/2/02 20:30 602 MLS SHOOTOUT #150 10/2/02 22:30 603 MLS SHOOTOUT #152 Next year, ask your CSR to sign you up for email notification... They will send you a sheet each month with the games listed... Now they email me the day of the game with the updates for the playoffs.
The games still aren't showing on the guide for channels 601, 602, and 603. The MLS office called me back (A very nice guy and a quick response to boot. I was very impressed!) and he said that there may have been a problem with indemand inputting the info into the system. Someone in the front office called indemand in Colorado and they are working on it. He also gave me a number of the gentlement to call at indemand who is taking care of this possible problem. I have my fingers crossed!
The games were on, but were not listed in the on screen guide. I also had to "buy" the first game on the screen and it loaded all three.
I wasn't going to "buy" the Chi-NE game, but the other two came in fine. Wierd. However, I guarantee you they don't have this problem with College Football.
I went ahead and bought it, if Cox tries to bill me for it, I'll spend the 2 hours on the phone with their incompetent customer support to have it removed.
That is exactly why I didn't buy it. I didn't want to have to deal with the hassle of trying to get it removed.