So I got my nice email today from mls gear pitching their MLS cup merchandise. I thought some shirts might make nice gifts for my kids who both have birthdays between now and the game. We live in DC so have tickets already. But, I see the "usually ships within 2-4 weeks" and recall hearing some bad things about their customer service. So I call up to see when they might actually ship them. Sure enough, for the youth shirts at least they don't actually have them in stock. they "expect a shipment" on Nov. 1 and will ship after that. I did not order. I recall going through this in '97. Trying to get a shirt ahead of time was impossible. Seems a simple thing to fix, but I guess 10 years is not enough time to improve that. seems like having shirts for the locals to BUY and wear ahead of time would be a good promotion....