In Demand Shootout problem

Discussion in 'MLS: News & Analysis' started by RednBlack, Oct 2, 2002.

  1. RednBlack

    RednBlack Member

    Jun 28, 1999
    Lake Ridge, VA
    I have Cox Cable of Fairfax. I just looked at the online program guide for the channels that normally show the shootout games and there is nothing scheduled for tonight. I then called Cox and they told me that their system only shows games up to September 29 but they can't find any games scheduled for today. They gave me and indemand phone number to call but it's out of order. Anyone else having this problem?
     
  2. Detective40oz

    Detective40oz Member

    Jun 16, 2000
    Fairfax, VA
    Club:
    DC United
    Cox fairfax sucks, that's all I can say :) I don't have digital cable, just the regular cable in the part of Fairfax I am in, and i can't get any of the games...I'm just going to go to Summer's tonight.
     
  3. chayes

    chayes New Member

    Feb 29, 2000
    Raleigh, NC
    Just come over to my place...

    Bring beer though...

    The following games have been ADDED:

    10/2/02 19:30 601 MLS SHOOTOUT #149
    10/2/02 20:30 602 MLS SHOOTOUT #150
    10/2/02 22:30 603 MLS SHOOTOUT #152
     
  4. Autogolazo

    Autogolazo BigSoccer Supporter

    Feb 19, 2000
    Bombay Beach, CA
    This news worries me--Cox RI/CT/Southern Mass. listed the games last Saturday and showed none of them.

    After several conversations with the Command Center there, I'm hopeful this will be corrected for tonight.

    Right now, I'm resigned to having to call up there a day or two before each set of games and begin the process of getting them on board (IF it works tonight).

    I don't know why this is so difficult, or why MLS hasn't put the word out to Cox that the Shootout did NOT end at the end of the regular season, as they seem to think.
     
  5. FlashMan

    FlashMan Member

    Jan 6, 2000
    'diego
    Club:
    --other--
    Nat'l Team:
    United States
    The games are DEFINITELY on tonight, so start hammering your local cable company to make sure they flip the right switch or whatever they need to do to make it appear on your tv. If the customer service person doesn't know what's going on, ask to go up the ladder, as high asp ossible, to talk to someone who knows what's happening.

    A lot of this is because the scheudle is not set in advance, and no one knows until very late if the games will be broadcast on the local tv channels which the shootout picks up, and it takes a while to get to InDemand, and then back to the local cable systems.

    Very frustrating. But if you've been receiving it during the season, you should be getting it now.
     
  6. Brrca Fan redded

    Brrca Fan redded Red Card

    Aug 6, 2002
    Chasing Tornadoes.
    TWDC rocks . I get 3 games tonight. I asked the rep "How many people bought the Shootout this year?" from area which covers Flushing, Jamaica and some parts of Manhattan,about 5000 subs were sold. According to him Shootout did better then NHL,because of price.
     
  7. Autogolazo

    Autogolazo BigSoccer Supporter

    Feb 19, 2000
    Bombay Beach, CA
    I "reloaded" and still nothing on the Cox Guide.

    If I don't get these Shootout games tonight, I blame MLS. I've done everything I can do--I've talked to every single supervisor, have received messages on my machine assuring me that I'll get these games tonight, gone far above and beyond anything anyone should have to do, spent hours on hold, and am rewarded with NOTHING.

    How can I follow a league if I can't see the playoffs?

    In the end, this is MLS's fault--they MUST make sure everyone is on the same page. They need to hire someone solely in charge of this kind of thing.

    If I can't watch these playoffs, I am giving up on the league for good. I won't spend 4-5 hours a week chasing down leads and rumors about games anymore, getting to know every Cox supervisor by name. It isn't worth it. And it will keep happening, again and again, so why bother?

    One more chance--tonight--and then I write the nastiest possible e-mail to Garber & Co. and turn out the lights. I've been there since SJ/DC in 1996, but this is truly the final straw. Like I said, if I can't even follow the league because of its own ineptitude, why bother?
     
  8. Brrca Fan redded

    Brrca Fan redded Red Card

    Aug 6, 2002
    Chasing Tornadoes.
    Any luck yet ?. I hope you get the games tonight.
     
  9. Autogolazo

    Autogolazo BigSoccer Supporter

    Feb 19, 2000
    Bombay Beach, CA
    I "reloaded" and still nothing on the Cox Guide.


    OK, scratch all this--it's ON. Miraculously, despite their being nothing on the guide. All you guys with cable in southern NE have me to thank, and Bonnie.




    If I don't get these Shootout games tonight, I blame MLS. I've done everything I can do--I've talked to every single supervisor, have received messages on my machine assuring me that I'll get these games tonight, gone far above and beyond anything anyone should have to do, spent hours on hold, and am rewarded with NOTHING.

    How can I follow a league if I can't see the playoffs?

    In the end, this is MLS's fault--they MUST make sure everyone is on the same page. They need to hire someone solely in charge of this kind of thing.

    If I can't watch these playoffs, I am giving up on the league for good. I won't spend 4-5 hours a week chasing down leads and rumors about games anymore, getting to know every Cox supervisor by name. It isn't worth it. And it will keep happening, again and again, so why bother?

    One more chance--tonight--and then I write the nastiest possible e-mail to Garber & Co. and turn out the lights. I've been there since SJ/DC in 1996, but this is truly the final straw. Like I said, if I can't even follow the league because of its own ineptitude, why bother?
     
  10. Knave

    Knave Member+

    May 25, 1999
    There was nothing on my guide either (Adelphia, Santa Monica) but I still got the games. You just have to know they're on.
     
  11. sachinag

    sachinag New Member

    Jun 19, 2001
    Saint Louis, MO
    I think that's the point. You shouldn't just "have to know." It should "just work." That's MLS's job, now that they've taken responsibility (for what it's worth) from ESPN. If anyone from MLS reads this, I'll be your COO. I'll call iN DEMAND everyday and make sure things "just work." I'll get your cups and toilet paper too.
     
  12. djwalker

    djwalker BigSoccer Supporter

    Jul 13, 2000
    Club:
    FC Dallas
    Nat'l Team:
    United States
    Same deal with Cox in Oklahoma City. This Sucks!
     
  13. elephantstone

    elephantstone Member

    Feb 12, 2001
    Harrisburg, PA
    I haven't missed a single playoff game yet on Comcast in PA, but none of them have been listed. I guess they just don't worry so much about the guide for late-scheduled games.
     

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