Bugs And Suggestions Thread, Part 4 - Hit Me Baby, One More Time

Discussion in 'Customer Service' started by soccernutter, May 14, 2012.

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  1. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    Yes, 1 and 3 are related

    And sig changes are not turned off. I changed my sigz yesterday
     
  2. kokoplus10

    kokoplus10 Moderator
    Staff Member

    Feb 5, 2008
    Club:
    New York Red Bulls
    Nat'l Team:
    United States
    Please bring back:

    1. Navigation tree.
    2. Multiquote.
    3. Leave comment with rep.

    Thanks!
     
  3. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    You're a moderator dummy.
     
  4. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    You did not specify mod versus non-mod. :alien:
     
  5. Goodsport

    Goodsport Moderator
    Staff Member

    May 18, 1999
    Club:
    San Jose Earthquakes
    Nat'l Team:
    United States
    Ever since the update, I can't seem to type certain buttons/keys here from my smartphone, nor can I "copy & paste" here on my smartphone. :(

    Sorry if I missed it, but have others had this problem here too or is it just my smartphone? :confused:


    -G
     
  6. sinner78

    sinner78 BigSoccer Supporter

    Nov 7, 2001
    this new background is really hard on the eyes.. the previous black background was alright.
    Black background and white text would be easier to read.
     
  7. Knave

    Knave Member+

    May 25, 1999
    I agree with sinner78 on the new background.

    The background should be a solid color. No designs.
     
  8. Roger Allaway

    Roger Allaway Member+

    Apr 22, 2009
    Warminster, Pa.
    Club:
    Philadelphia Union
    Nat'l Team:
    United States
    Don't like today's light-gray background nearly as much as yesterday's dark-gray one.
     
  9. Boundzy

    Boundzy BigSoccer Supporter

    Jul 1, 2003
    Club:
    Liverpool FC
    Nat'l Team:
    United States
    Huss said: WHEN YOU WATCH A FORUM YOU HAVE THREE OPTIONS: NO NOTIFICATIONS, ALERTS ONLY, OR ALERTS AND EMAILS.

    I do not have the "No Notifications" option when I watch a forum. Here are my options:


    [​IMG]

    I would prefer a "No Notifications" option, but it is not a big deal.
     
  10. spejic

    spejic Cautionary example

    Mar 1, 1999
    San Rafael, CA
    Club:
    San Jose Earthquakes
    Please tell me you are still going to bring back something like MyBigSoccer, where everything is on one page.
     
  11. NorthBank

    NorthBank Member+

    Arsenal; NYRB
    United States
    Mar 29, 2006
    Connecticut
    Club:
    Arsenal FC
    Nat'l Team:
    United States
    Re #13, I think this means that when you are in the Arsenal forum, if you click Search then the Arsenal forum will by default be selected, assuming that's where you want to search within. The little I tried the new search, when I did I don't think this was happening. Hope I've got this right.

    Re #28, does "NO ETA" mean you've looked at it a little and it might not be possible or you just haven't been able to give it any time yet?

    THANKS for taking the time to answer that long list! Even if it's not exactly music to everyone's ears at least it gives them a way to set their expectations a bit.
     
  12. Val1

    Val1 Member+

    Arsenal
    Mar 12, 2004
    MD's Eastern Shore
    Club:
    Arsenal FC
    I am pretty sure you never stated this until now. And it makes perfect sense. But I think you might ease the continuing transition by periodically updated BS users on the status of your modifications and updates. I've gotten a couple of PMs conversations from users who remain frustrated, and you'd be amazed at the number of people who don't even think to come here to this forum to see what's happening update wise.

    I'm amazed at the number of users who want most recent post first, but that, the quicknav and the MybigSoccer functionality seem to be the biggest issues. I'd continue making system-wide announcements until you and the staff feel you have made all the initial adjustments you're going to make.
     
  13. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    He did, in B/S v. 2 I think.

    Personally, I don't have a great deal of sympathy for them. There are so many things (consider that I have put up 2 (3?) lists that cover 25+ items each. To me, their complaining is a bit like somebody's car not running right and expecting the repair shop to call and tell them why without ever have seen the car.
     
  14. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    I'm starting to notice more than the occasional double post.
     
  15. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    What I mean is that if we are at the bottom of the page and typing a post, it would be nice to have a link right about the reply box so that we can easily view the rest of the thread. This would be helpful with suggestion 4 and 31, and might get all 3 as a group. Kind of like at the bottom, where it now says HOME>FORUMS>CUSTOMER SERVICE>CUSTOMER SERVICE> in this last place you could add the name of the thread title and a link back to the first page. That would solve problems 4, 5 and 31.
    For all links. It seems to be resloved, but could you also included signatures as well?
    yes
    From others - thanks
    It is only on the HOME page on the far upper right corner. A mouse over gives a drop down to go to the user profile or log out. There is no avatar, just a generic outline of a male (for me).
    Can you fix it so that when clicking the thread title we are take to the first post? Then include a "first unread post" box there as well. This is what the people want.
     
  16. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Sigs are fixed and live.
     
  17. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Small avatar is fixed
     
  18. sitruc

    sitruc Member+

    Jul 25, 2006
    Virginia
    Is it limited to unformatted plain text and no editor settings?
     
  19. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    Links removed?
     
  20. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
  21. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    Correct.
     
  22. el-choul

    el-choul Member+

    Apr 17, 2006
    DC
    How many lines?
     
  23. JayRockers!

    JayRockers! Member+

    Aug 4, 2001
    I don't know if it has been pointed out, but when you cut and paste you now capture the font, color and size from the item (like a headline for a link) you were copying instead of the default BS posting font etc.

    What is the default? When you highlight text in the editor, or are typing in the box at the bottom of the page it doesn't tell you what font/size you are using.

    Thx,

    Jay!
     
  24. Val1

    Val1 Member+

    Arsenal
    Mar 12, 2004
    MD's Eastern Shore
    Club:
    Arsenal FC
    I think the green button is fine for showing on-line status. However, if you want to use the words online and offline, the vertical online is visually distracting. I know you're probably just testing it out, but first viewing is offputting.

    Edit> And now it is gone. Good.
     
  25. Huss

    Huss Member

    Aug 1, 1995
    New York, NY
    Club:
    New York Red Bulls
    That only happens when a cache is being rebuilt. And that happens when we install something.
     

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