Android - navigation issue

Discussion in 'Technical Problems and Bug Reports' started by SamScouse, May 15, 2023.

  1. SamScouse

    SamScouse Member+

    Jun 1, 2015
    Toronto
    Club:
    Liverpool FC
    for the past few months, when on the site via Android (phone or tablet), the "Go To Top" green arrow doesn't work correctly.

    instead of taking me to the top of the current page, it takes me to the highest-level of the BS threads (the Forum List).

    any assistance much appreciated.
     
  2. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    How are you accessing BigSoccer on your mobile device? I just tested by using Chrome and going to BigSoccer.com (used the thread I was on) and it worked fine. So I'm assuming you are navigating to BS differently than I am.
     
  3. SamScouse

    SamScouse Member+

    Jun 1, 2015
    Toronto
    Club:
    Liverpool FC
    oh hi soccernutter ..... sorry for not replying sooner - I didn't realize there was a response here! :rolleyes:

    like you, I use Chrome and go to Big Soccer (the Liverpool Board is my default on Chrome).

    getting onto the site works fine, it's navigating to the top of the current page, using the green arrows (bottom right of screen) that isn't working correctly.

    IIRC when I mentioned this on the LFC site somebody else said it was happening to them also.
     
    soccernutter repped this.
  4. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    We do answer quickly. Solving problems is a different issue... ;)

    Is it heavy with images or tweet or other embeddeds? I tested things out on my side on multiple threads with no issue. Is there a particular thread you are having with, or is it just Liverpool that is the problem? ;)
     
  5. SamScouse

    SamScouse Member+

    Jun 1, 2015
    Toronto
    Club:
    Liverpool FC
    I worked in IT for many years, I fully understand, mon ami.

    happens on all forums / threads I go to when using Android. (laptop works fine)

    I'll dig out the person who I believe is having the same problem ask him to chip in here.
     
    soccernutter repped this.
  6. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    What happens when you use the green arrow on your mobile?
     
  7. SamScouse

    SamScouse Member+

    Jun 1, 2015
    Toronto
    Club:
    Liverpool FC
    takes me to the very top of the forum list

    https://www.bigsoccer.com/forums/
     
    soccernutter repped this.
  8. burning247

    burning247 Member+

    Liverpool FC
    England
    Sep 16, 2000
    Dallas
    Club:
    Liverpool FC
    Nat'l Team:
    England
    Hello. Yes, same thing happening on my android (Galaxy S23 Ultra, using Chrome). When I click on either arrow, it takes me to the main page listing all the forums.
     
    SamScouse and soccernutter repped this.
  9. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    Have you been experiencing something different? That is how it has always been for me.

    Edit - nevermind, read it wrong.
     
  10. soccernutter

    soccernutter Moderator
    Staff Member

    Tottenham Hotspur
    Aug 22, 2001
    Near the mountains.
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    @dark knight I think it's time for you to step in here.
     
    dark knight repped this.
  11. dark knight

    dark knight Super Moderator
    Staff Member

    Dec 15, 1999
    Club:
    Leicester City FC
    I’ll see if I can test it as well. I never use those arrows.
     
  12. el-capitano

    el-capitano Moderator
    Staff Member

    Aug 30, 2005
    Sydney
    Club:
    Liverpool FC
    Nat'l Team:
    Australia
    [​IMG]
     
    soccernutter repped this.
  13. SamScouse

    SamScouse Member+

    Jun 1, 2015
    Toronto
    Club:
    Liverpool FC
    Any progress?
     
  14. dark knight

    dark knight Super Moderator
    Staff Member

    Dec 15, 1999
    Club:
    Leicester City FC
    Sorry - I tried to replicate it on a Fire tablet but it worked ok. Let me check one more thing.
     
  15. SamScouse

    SamScouse Member+

    Jun 1, 2015
    Toronto
    Club:
    Liverpool FC
    OK thanks Knight.
     
  16. Val1

    Val1 Member+

    Arsenal
    Mar 12, 2004
    MD's Eastern Shore
    Club:
    Arsenal FC
    I've been having the same issue. So still not fixed.
     

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