I emailed Sjackson,my Crew rep yesterday. She wasn't at work today so her another rep called me today and have me some suggestions. She told me I had to sign into my ticket account on my laptop then go to my cell phone! This is what I tried with no success! On my cell phone I clicked on the mps app When it came up I clicked on "my mls" Then I clicked on the Columbus Crew patch Then I clicked on "tickets" Then I clicked "manage digital" tickets Then the mls app had stopped working! Was what I did completely wrong? Or is it just not going to work on my phone? I am sure Shanee so I call me but after fooling with this for several hours today I am kind of bummed out! I don't want to drive for 90 minutes. Then find out I have to wait for someone to help me get into the stadium!
Everything you're doing is right, the problem is the app. It's behaving the same way for the vast majority of us. I have faith, though, that the MLS Digital team will roll out an update to fix all this before opening day.
I prefer Mjolnir. When they are unable to scan the code on your smart phone, you smash their scanner with a hammer and walk through.
That's my problem as well. Instead of using the MLS app on the phone, go directly to your Crew Account Manager site on the phone (am.ticketmaster.com/crew), login and open the tickets there. You'll have options to download to your wallet or do as I did, screenshot and saved to the gallery.
Thank you very much! It worked like a charm! I brought the tickets up and took photo of them and stored in photo gallery!
Friends don't let friends use the MLS app, even if the CFO begs and pleads. There's always a better alternative.
You may want to download them to your wallet as well. There's an increasing trend of teams not accepting screenshots (honestly can't think of a team who does - even the Indians, who offer mobile as an option alongside hard stock and printed tickets, don't allow screenshots).
It is not an iPhone so that would have to make it an Android! It is a Samsung. I just looked at my phone and the tickets came up. I see there is a tab that says save to phone. I clicked on it so maybe it has been saved on my phone. Thanks to everyone!
I only asked because "wallet" is an iPhone thing. I have an iPhone, so I save my tickets to wallet. Android users would "save to phone." Should accomplish the same thing. As we get closer to March 1, I'll obsess about this more. Personally, I don't really get the technology at play here. I just download the various apps, make sure I have login/password info stored for the sites in question, and then just try and figure it out. Last year, I bought tickets for other fans and was always needing to transfer them in the week before the game. This year, now that I've made final payment on three season tickets, I'm trying to get them reassigned to actual owners so that they can deal with this themselves. Anyway, I'd say just watch this page: https://www.columbuscrewsc.com/tickets/mobile-ticketing
I only used the term wallet because the person who advised me used that term. I am past my mid seventies and computer illiterate!
I may only be in my mid-50s, but this is hardly in my wheelhouse. People tend to use terms lazily. "Save it to your wallet" only makes sense if, you know, your phone has something called "wallet," and only iPhones have that. Anyone who's run into a technical problem with a piece of software or a computer and had to rely on the some asinine discussion forum for "answers" has run into this problem. When in doubt, get to the Mega Tailgate early and demand that some smartass whippersnapper help you get your digital tickets lined up.
Yes. And Samsung Pay and Fitbit Pay and Garmin Pay and all of the other various and sundry digital wallet apps that we're being inundated with yet don't have broad merchant adoption.
My initial experience with the MLS app was similar. Here's how I fixed it. 1. Get yourself a libation. 2. Uninstall MLS App 3. Log in to https://am.ticketmaster.com/crew/#/ 4. Tickets Tab > select games, save to phone (Google Pay) 5. Get yourself another libation, enjoy the rest of the off-season. EDIT: I see others got you to this simple answer.
I wonder if that will still work when they go to the dynamic barcoding. This stuff gets too technical for me these days. Sadly, my nephew, who would understand this stuff, lives near Harrisburg.... ...Pennsylvania.
Folks. My dad is turning 70 this year. He navigated these tech things just fine, and he proudly showed me his digital tickets on the app. Since I read this prestigious message board, in particular this thread, I inquired whether he had any difficulty with it. "No. Why would I?"
I'm glad for him. But, that sport survey I noted stated that around half of the folks in that demographic do not even own a smart phone. That's an awfully big market--often with lots of disposable income--to abandon. That's the part that puzzles me.
Jitterbug does offer a smartphone now. JK. I can't fault anyone who doesn't want to be tied down to a smartphone these days.