Review: Dynamo 2018 Attendance & Off-Field Performance Review

Discussion in 'Houston Dynamo' started by Westside Cosmo, Mar 5, 2018.

  1. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    Since many of you who still post here don't like the posting of negative-looking stadium photos showing sparse attendance or no-shows, I figured I would limit the attendance and FO off-field performance to this thread, which will likely trend negative

    Since I also don't go to many games, expect a lot of re-posting of public twitter posts.

    Let's get it on for Home game 1 vs. Atlanta:

    - Attendance of 20,377 is the lowest home opener attendance in the BBVA Compass Stadium era
    - given that the Dynamo are coming off of a somewhat unexpected run to the Western Conference final, playing a higher profile Atlanta team, and with the most lead time to sell tickets to any game during the season, that crowd has to be a bit of a disappointment
    - Canetti floating the whole "tracking close to a sell out" a few days prior reeks of a manufactured sales technique that clearly wasn't accurate - both in terms of announced attendance and visuals
    - more alarming should be the amount of premium club seats and President's Club seats that the team was selling on its website - maybe there was some special reason just for this game but there were quite a few on the AXS ticket site especially the last 2 days before the game. Maybe they are all sold and these are turnbacks but I think not, looked like they have taken a real hit in selling club seats
    - yeah, definitely an "announced" crowd:

    - from this twitter post, it looks like the Dynamo stadium ops group thought sending 5,000 people to the same exit to get the Pepsi 6-pack cooler was a good idea

    - there are other twitter photos showing an incorrectly lined and measured penalty box that they were fixing before the game but I'm not sure what was going on

    - there are built-in excuses every week for some component of attendance (I heard youth soccer, I-10 construction, next week Spring Break starts, the Ides of March, cancer fun runs) but after a while its a trend and beneath it are some firm reasons, starting with the slow erosion of the fanbase. Winning should be bringing folks back but its not because the accumulated customer service and performance issues still linger.
     
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  2. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    I may not have posted it correctly but I encourage all to read thru the replies to this tweet, especially the ones where a guy claims 5,000 people are in EACH end zone bar at BBVA thus only 10k people in the stands so the pics are really an accurate representation of 20k in attendance. He appears to go to maybe Sam Houston State which apparently has no math requirement anymore

    http://mobile.twitter.com/EmptySeatsPics/status/970116069460455426
     
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  3. Heft

    Heft BigSoccer Supporter

    Mar 20, 2011
    Houston
    Club:
    Houston Dynamo
    But didn’t we win the trophy for most diverse team ever? Surely that will pack the stadium!
     
  4. nbrooks503

    nbrooks503 Previously Held @Dynamo Hostage From 2008-2019

    Jun 1, 2008
    Disgruntled Former STH - Fairweather Bandwaggoner
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    #4 nbrooks503, Mar 5, 2018
    Last edited: Mar 5, 2018
    I'm in section 105 and dropped one seat this season. The guy that sits next to me dropped one also, and I'm pretty sure that the folks who had three seats on my left dropped them all. There were folks coming into our section with paper tickets and occupying seats that I know had been held by regular STH since the stadium opened.
     
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  5. Soccergodlss

    Soccergodlss Member+

    Jun 21, 2004
    Houston
    Club:
    FC Kaiserslautern
    Nat'l Team:
    United States
    What offseason move did the team make over the break that makes you want to go see the Dynamo this season? We have a solid team coming back from last year, but there just wasn’t something that makes the average fan think I need to go check that out this season. Houston is a big market but the owners are not willing to spend to fulfill those appetites. We smashed Atlanta on the field which is important, but Atlanta has the owners with big market ambitions and that means something to fans.
     
  6. Heft

    Heft BigSoccer Supporter

    Mar 20, 2011
    Houston
    Club:
    Houston Dynamo
    As a Mexico fan, I still feel like it was absolute folly to bring in a rising star like Cubo Torres, and then bench him for a year in a city like Houston. I hope we learned a lesson from that.
     
  7. NicaMexicano

    NicaMexicano Member

    Aug 6, 2008
    Houston
    I didn't sit in my usual seats as I attended with a group of whom many were attending their first Dynamo match. They enjoyed the goals, the win, and the general atmosphere. I had no explanation as to why the home opener half-time entertainment was 1 man break dancing for 10 minutes.
     
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  8. juvechelsea

    juvechelsea Member+

    Feb 15, 2006
    #8 juvechelsea, Mar 6, 2018
    Last edited: Mar 6, 2018
    I would say it is cause for concern when you are top 4 last season finish and yet it's the smallest home opener. You're goofing up somehow for that to happen. Regardless of who we did or did not sign, a final 4 team should have sold itself and yet I didn't see that kind of marketing. I don't doubt that if they made more serious signings, then the team almost markets itself. But short of winning the whole thing we were well positioned to market the team and yet it's attended worse than when they couldn't win for years. How.

    I don't know if "we're maybe going to come close to selling out" is productive or wise. The press feels like they were party to over-selling and becomes jaded. And since we are now away from the population areas, the possibility of a sellout may deter walk up. I would instead say, we've literally sold x tickets, which is a pretty good chunk of capacity, and with your help maybe we can sell out. I don't understand telling people who have to drive and pay to park and then see if there are tickets, well, nudge nudge, we'll see if there are some. It's ego polishing which I don't think helps sell the rest.

    To me the number and the fact nugget are more useful than some emotive photo. Smallest home opener is brutal enough in context. If we want to talk photos show me a bunch (including a baseline from a night with similar attendance before) from the same populated section like the shaded sideline (not some part that people often avoid) and explain to me how the cold numbers are bull. To me parts of the park often don't look very full even on the good nights.

    The thing that jumped out to me was it was a fairly nice temperate day coming off a decent playoff season, with that pseudo sell out pronouncement, and from the minute the TV picked up live crowd shots I see empty seats, not just isolated, whole chunks of rows. The crowd didn't look that bad but I felt like Canetti burned credibility by selling something obviously not true. And then the crowd numbers are what they are and at what point is this accountable.
     
  9. Heft

    Heft BigSoccer Supporter

    Mar 20, 2011
    Houston
    Club:
    Houston Dynamo
    I prefer the DG, but given the current puritanical and economic climate...
     
  10. MLSNHTOWN

    MLSNHTOWN Member+

    Oct 27, 1999
    Houston, TX
    Hahaha.....you mean bench him for three years?
     
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  11. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    I think the wick on Canetti's credibility candle was pretty low already. Its been about a decade now of selling half-truths that most know are fake (save a few Orange Kool-Aid drinkers on twitter)
     
    Hydro repped this.
  12. MLSNHTOWN

    MLSNHTOWN Member+

    Oct 27, 1999
    Houston, TX
    And yet - we are all still here. I honestly thought it was going to happen last year, but then Matt Jordan got Elis and Quioto and Cabezas and Machado and saved his job.
     
  13. 7seven7

    7seven7 Member+

    May 5, 2008
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    no shirt sponsor money. couldn't afford anyone that was any good. the great caruso is burnt (burned?) down so they had to hire some one from Americas
     
  14. juvechelsea

    juvechelsea Member+

    Feb 15, 2006
    I grant your point for old hands but in the media there is some turnover and I recall at least one Chronicle article and maybe one TV sports report echoing the "sellout" talk. Which, well, you had some people happy to print your spin and then you burn the new ones and you maintain the consistent rep, until there is someone else new to fool.

    It's just dumb strategy because you burn the reporters and you take the edge off the positive press, and what for? It's still not a sell out. So you don't achieve the business goal, either. Maybe it's an ego thing or a boss-notice-me action. He does come across to me as a credit-hund.
     
  15. juvechelsea

    juvechelsea Member+

    Feb 15, 2006
    I don't think shirt sponsor cashflow matters near term. I think they spent their winter wad on turning the loanees into signings, and then Torres took too long to get done to be replaced calmly in the window. I think from an annual accounting perspective they need the shirt sponsor some point this year. I think they would make more interest off it if it happened earlier, but I think sequentially it probably just needs to precede the summer signing with Torres' money.

    I mean, they are probably saving a substantial chunk of change on payroll this spring minus Torres. So they don't get the BHP check but they also don't have to pay Torres' high six figures, pro-rated for the first half of the season. I say prorated because at some point this summer we will take on a new salary in its place so it's only a half season payroll reprieve.
     
  16. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
  17. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    Do they still let anyone flashing a BBVA Compass Bank card into the VIP Club? From what is available online (and some pictures from the game), the Dynamo have seen a marked dropoff in club seat sales. Now, the claim will be everyone is in the club all game but it looks like you can get a lot of club seats especially in the 200 sections for the game this week.

    Dynamo FO failed in charging a premium price for a semi-premium experience IMO. Probably would never admit it
     
  18. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    1 man break dancing is “representative of the community” since they just grabbed the homeless guy from the Star of Hope with the best dance moves
     
  19. Heft

    Heft BigSoccer Supporter

    Mar 20, 2011
    Houston
    Club:
    Houston Dynamo
    I’ve been parking near there for several years, and someone finally broke into the box in the bed of my truck during the game last Saturday. Luckily I don’t keep anything valuable in there.
     
  20. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    Your very own “Taste of EaDo”!!!!
     
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  21. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    OK, game 2 in the books, a little less to talk about than the opener in terms of FO ops

    1) Attendance - 16,082 (announced) - that is about 400 fans down from 2017's second home game. The 2018 opener was down about 400 fans from the 2017 opener and other than start times, it was the same weekends on the March calendar. So a reasonable comparison.

    Somehow, the Dynamo coming off of a Western Conference Final appearance and 51 points and a decent opponent for the opener can't surpass the prior years' ticket sales for these games. You would think based on Canetti interviews (the opener was "trending towards a sell out") and how they claimed STH sales were going that they could increase year-over-year attendance on season ticket sales growth alone!! (assuming that the opener is usually a well-attended game).

    2) now 16k fans out of a 22k capacity is roughly 75%. Take a look at the below shots from @nbrooks503 and the empty seats pics tweet - is 75% anywhere close to the amount of butts in seats? I always cast a skeptical eye on the announced figures but set it aside figuring that they sold a bunch of group seats that went unused, folks enjoying Taste of EaDo, whatever, but these seem almost intelligence insulting.

    3) I guess the halftime entertainment was kids drumming on garbage cans so along with last week's breakdancer, the Dynamo have funded the entire halftime entertainment budget thus far on selling 20 imported draft beers at $12 a pop.

    4) The Dynamo reddit thread is enjoyable for complaints as well - my favorites for this week:

    "The entire experience tonight for us was bad. They haven’t put the new name plates on yet (why the hell not) so our seat backs were sticky. This despite getting an email earlier today telling us that they got the glue off...no you didn’t. Concessions folks twice tried to charge us for the wrong thing. Stick in the mud people in our section who think they’re at a Frisco game,shit play, bad lineup and subs, and absolutely atrocious referees. Sorry, but the whole think just frustrated the hell out of me"

    AND
    "As a first year season ticket holder it has been a bit sad that Orange Rewards the app is not working right and the issue with the nameplates on our seats. The box our new season ticket cards were in was nicer than the card and lanyard. Also, I opened a BBVA bank account last year and had access to the nice Audi Club and was told tonight we are not allowed in there until after the second half of the game. We watch the second half of the game and then go home."

    5) Fanboy view - there's actually more subtweets or response but I don't know how to post them




     
  22. Westside Cosmo

    Westside Cosmo Member+

    Oct 4, 2007
    H-Town
    Club:
    Houston Dynamo
    Nat'l Team:
    United States
    #22 Westside Cosmo, Mar 11, 2018
    Last edited: Mar 11, 2018
    Quick follow-up thought: the Dynamo are dangerously close to trending into the Chicago Fire/NE Revs/FC Dallas territory of MLS teams that are afterthoughts in their home markets with a relatively low ceilings on how big they can grow to in their markets without owners who are willing to spend. The equivalent of minor league baseball or WNBA.

    And there will be lots of excuses - like there always is - but Houston is a big enough of a market in terms of population, soccer interest, corporate market, and stadium location (although I think that is overrated) that the Dynamo should be able to succeed with proper management and investment. Some of the excuses sound like we are the Dallas Burn playing out in Southlake, not a team with a relatively new stadium in the leagues' preferred downtown urban location
     
  23. juvechelsea

    juvechelsea Member+

    Feb 15, 2006
    #23 juvechelsea, Mar 12, 2018
    Last edited: Mar 12, 2018
    I'm going to repeat myself but in the Golden Era of Ching DeRo et al the thing was we knew we had a bunch of good players but the hard cap, legacy dynasty players, and I think at the time there was 1 Beckham exception, meant that your first thought wasn't "the owners are cheap." Interestingly, we wouldn't necessarily know, because the cap hides the cheapness. And there weren't so many marquee cap busters it was so in your face.

    Mind you, I prefer a team that wins to one that spends, and the old team might have had an advantage at the time in that they spread around moderate money, rather than blow most of their cap on specific players. But we fielded a very good team of name brand players and other than occasional complaints about what LA spent we didn't obsess about money like we had an inferior cheaper product.

    Anyhow, now they haven't won a league title in 11 years and with less of a cap and more expensive exceptions coming in, it's more obvious we don't even try to spend competitively. This is pro sports and at least part of what we pay for is to see the best soccer players. This is an inherent flaw in moneyball, which is that people are paying to watch the best. I find interesting stats analysis but that's something different. You can crunch numbers on Red Sox payroll. The Astros claimed to be a moneyball team both now and when they were barely paying players. Guess which one is better?

    The reason I think the attendance is what it is, is fans don't see a big name on the field, and perhaps implicitly understand that a solid team not much improved has the same quality and ceiling. Plus I think we do compete for corporate customers and casual fans with the Astros, who are no longer half-a$$ing it. When we were the title winners and fresh and the Astros were deteriorating, where might a business get tickets? But that situation is reversed.
     
  24. juvechelsea

    juvechelsea Member+

    Feb 15, 2006
    #24 juvechelsea, Mar 12, 2018
    Last edited: Mar 12, 2018
    I will also repeat myself and say that we have not caught on to the MLS 3.0 game experience. The SGs in 2.0 that we came in with were at the time fairly cutting edge. The crowd sizes we used to get used to be second only to teams like LA. It is now passe. We were better than the empty football stadium approach of the Metrostars and Dallas. But we have not pursued the newer full stand approach. I don't understand watching Atlanta, Toronto, Seattle, Portland, etc. come into the league and not learning from them.

    At least one aspect of that, that we ignore, is that if people enjoy the experience, they will come for that as much as for soccer. If you want fans less obsessed with table standing and payroll, improve the experience.

    And by that I do not mean upgrading the cash machine side. They focus way too much on revenue makers, food, etc. It comes across like a business that does a modest job of game presentation. If the sport is the focus and the fans feel like they are revenue, you better win.
     
  25. juvechelsea

    juvechelsea Member+

    Feb 15, 2006
    I expect we will see some spending this summer given the Torres slot/savings. I think who fills that spot will be telling.
     

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