I'm in your boat I refuse to download another app onto my phone to use it, my phone already bugs me about lack of space on it and has a crappy battery. I also think it's dumb to then make me use more of my money to print out a ticket that's a full page with advertising on it.
Alas, the system apparently choked on my bank account information. It spent the better part of an hour "verifying" it, then came back with "Error verifying payment method." When I try to reenter everything from scratch, it says "Error This payout method cannot currently be edited." Really frustrating.
What a joke. I've had my San Jose tickets on the 18th listed for sale on SeatGeek for a week and I just decided to go look at them and the competition on a different browser where I'm not cookied. Lo-and-behold, my tickets are not showing up for sale on SeatGeek. What? I went back to my primary browser - yup, they are listed for sale. So I frittered around with changing the price and republishing, de-listing and relisting, etc. Every time, I got a verification that my tickets were listed, but then when looked for them on the other browser (refreshed, deleted cookies, etc.) they were not there. Awesome. So guess what? My San Jose tickets are now listed on Stub Hub. Go get em'.
The 15% cut definitely seems steep. How much does it really cost to electronically transfer your ticket from one person to another? To be fair, every single ticket provider on the planet is just as bad. TicketMaster's "convenience fees" are outrageous, and I literally had to pay $20.75 in fees on a single ticket I bought through AXS a few weeks ago. Which obviously doesn't excuse the problem, but goes to show there is a systemic problem there that goes a lot deeper than SeatGeek. I've had the issues of storage space on a crappy cellphone with a bad battery before and it's not fun. Even updating the apps you currently have is a total PITA. Getting new ones on there is like pulling teeth, and extremely frustrating when your phone is telling you you have 400mb of space left and yet it won't let you install an app that takes up 15mb. I eventually got a new phone and life is a lot easier, but this isn't even a viable solution for everyone because of contracts and carrier restrictions and plain old money. Having your tickets on your phone and not needing to remember the plastic card sounds great in theory, but it's the kind of idealistic "great" that dies a quick death when exposed to reality. And not giving you access to your tickets until a week before the game was ridiculous. And due to a problem they were having on their end, I never got a notification that my tickets had actually sold, and had to find out through DMing their service department on Twitter. And they don't even put the money in your bank account until several days after the event, even though they are taking the money from the guy buying your tickets immediately when those tickets sell. TL;DR: Ticket companies are the worst.
Anyone know how long it takes a ticket to post on SeatGeek? I needed to sell today on late notice and tried it b/c it looked easy. But it's not showing up for sale. If it takes too long I might just have to delist and use another options.
Yeah, it's like... several business days after the event takes place. I still haven't been paid for last night's tickets that I sold almost a week ago.
We've been season ticket holders since 2002 and never had a problem getting our tickets until this year and the advent of SeatGeek. I have tried for two weeks with the help of my account rep and SeatGeek still doesn't recognize our email addresses so that we can connect with our SKC account. The account rep had to email our tickets to us for the last two games. With all the things the SKC organization gets right, they whiffed it when they connected with SeatGeek.
I think it was an mls wide decision to switch to seatgeek. Either way...yeah it's pretty poor so far. And I don't know why you can't still get the ticket cards. If that was skc they did drop the ball there.
StubHub takes a few days to pay. For example, I sold my opening match ticket on 2/27, but the funds did not hit my PayPal account until 3/2. Also, for the upcoming Colorado match, there are 100 tickets in the MS @ $48 and up on StubHub, fees included. SeatGeek has one reseller at $36 and twenty-four @ $40, fees included. SKC is listed at the seller of the $40 seats.
I posted one Cauldron ticket on Saturday around 1:00 pm. Never received any confirmation that it was posted (other than the app said it was), and never heard about whether it was sold or not. I noticed no ticket was available at my price later that afternoon (which was lower than any other ticket available). Can't even check my account as it shows no history. Not giving me any confidence about using SeatGeek in the future to sell tickets.
I used the Uphoria app to buy 3 tickets Saturday afternoon and transferred them to my sister. Everything went quite smoothly and she was able to use her credit card to make the purchase.
Same happened to me when I sold my ticket to the opener around 3/5. I got a hold of SeatGeek on Twitter and they said they fixed the issue, but... apparently not.
SeatGeek is now claiming that they cannot transfer money to my bank account unless I e-mail them a photocopy of both sides of a government-issued photo ID. Having been a victim of identity theft last year, I am not interested in complying, especially since TicketMaster had no such requirement. They will not even give me a fax number as a more secure option. So what are the mechanics of selling the tickets that I cannot use through a different vendor, such as StubHub?
asking you to send an image of your id seems insane to me, but maybe i'm out of the loop when it comes to this stuff. i'd never do that. i'd be far more likely to send them a photocopy of my middle finger. does it not let you keep the funds in your sporting account so you can put it toward your season tickets next year (assuming of course you plan on renewing, which may be a bad assumption given my own sentiments about it at the moment)? i tried using stubhub two weeks ago. you just have to upload the pdf of your ticket. then you'll need your bank info, and they require you to submit a credit card as part of their guarantee to buyers that your ticket is good. it actually got stuck on the credit card part for me. it kept saying there was an error and refused to accept it, even though everything was correctly filled out. i quit it in exasperation. although looking back, it may have been my fault with one of my plugins on my browser. i can't say for sure, but i'm not gonna bother trying again until the need arises.
Guess I'm not the only one with that issue. Both times when my account rep sent tickets, she said Seat Geek would fix it, just checked again and still no tickets. I guess sending out a cheap card with our season tickets would have been to expensive.
That is pretty much my reaction, as well. Nope, you have to deposit them directly into a bank account or set up a Venmo account, whatever that is. I was trying to avoid having to provide information to yet another online entity. I was already leaning against, mainly because my son--who goes with me to almost all of the games--will be going off to college next year. This whole fiasco is obviously not helping my frame of mind at all. Thanks, I am thinking about giving this alternative a try, especially since StubHub's cut is only 10% vs. 15% for SeatGeek. I really miss the days when I could simply exchange my tickets to one game for additional tickets to another.
There is an option to Send your tickets to someone else. If you already have PayPal, Google Wallet, etc you have the option to send tickets to someone else for free and then just do the financial part of it outside of SeatGeek. This will eliminate pricey fees and if you already have your bank info on one of those "pay" systems you don't have to put it somewhere else. You could advertise the tix on FB, Twitter, wherever and work it out from there. Might be an option.
I just sold tickets for April 29 on SG. The email confirmation came with this nice gem: "Your payout will be sent 24 hours after the event ends." Great. I guess I'll see that money in May.
Seriously, that's just a shady business practice. There is absolutely no reason to hold on to your money until after the event when SeatGeek is getting that payment from the other party immediately and there is literally no liability on your end after that transaction takes place.
So I have gone to seatgeek 5 times in the past 2 weeks to receive tickets, check the damn CMP seating chart, etc. and 3 of those times the website was down. Add that to the website not letting me access my season tickets on game 2 and you have yourself a very frustrated fan.
SeatGeek would not budge on demanding a copy of my photo ID, claiming that it was being required by my bank--which is bogus, since they also would not let me link to Venmo as an alternative. Consider me a permanently dissatisfied non-customer. I set up the same bank account with StubHub and encountered no difficulties at all. I have now sold my tickets for the next three games (including tonight); I took a loss on the two Wednesday matches, but at least someone will be there in what otherwise would have been empty seats.