US Soccer Supporters Club Frustrations

Discussion in 'USA Men: Fans & Travel' started by RoleModel83, Mar 1, 2013.

  1. CMeszt

    CMeszt Member+

    OK, fine. Go Fire!
    Jan 9, 2004
    3 blocks from "SoccerHouse", Chicago
    Club:
    Philadelphia Union
    I'll have to see what I can get out of them for my retroactive caps considering I only signed up last month.

    (digs thru facebook to find old pictures of me and Jimmy Conrad at Crew stadium...)
     
  2. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    i hear ya, but know the reconciliation process (if done) probably won't take place for another year when the portal gets back up and running. So not much can be done at the moment.
     
  3. CMeszt

    CMeszt Member+

    OK, fine. Go Fire!
    Jan 9, 2004
    3 blocks from "SoccerHouse", Chicago
    Club:
    Philadelphia Union
    I'll just walk over to 18th and Prairie with a boom box over my head if all else fails.
     
    wixson7 repped this.
  4. hoys

    hoys Member

    Jan 2, 2017
    Virginia
    Nat'l Team:
    United States
    Not whining, just wondering - Did they ever offer some sort of price protection for members on tickets? Feel like that used to be the case, but I may be wrong. I bought tickets to the Brazil game during the presale for members (because I am a blind consumer... I mean supporter). They have since lowered the price on all tickets. I emailed asking about this and the response was basically "Sorry."
     
  5. Real Corona

    Real Corona Moderator
    Staff Member

    Jan 19, 2008
    Colorado
    Club:
    FC Metalist Kharkiv
    Nat'l Team:
    United States
    How did they lower the price? I’ve honestly never seen that
     
  6. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    #206 Eddie Stiel, Jul 24, 2018
    Last edited: Jul 24, 2018
    They used to offer a price guarantee. If the price went down, US Soccer would refund the difference. I used it once. I think they eliminated the perk because I can't find it anywhere on the membership website.

    It has happened twice this year for matches at Levi's Stadium. The early bird.......
     
    hoys and Real Corona repped this.
  7. hoys

    hoys Member

    Jan 2, 2017
    Virginia
    Nat'l Team:
    United States
    That answers it. I thought I remembered it being advertised as a perk of paying for a membership, but they seem to have done away with it. Bummer.
     
  8. CMeszt

    CMeszt Member+

    OK, fine. Go Fire!
    Jan 9, 2004
    3 blocks from "SoccerHouse", Chicago
    Club:
    Philadelphia Union
    Ok, so another "new at this" question. If I want to buy my first ticket as a member, how do I get is registered as a "cap"?
     
  9. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    If you are a member, you can buy tix thru their sales process, presale, their code they give u, etc. Thats is a for sure cap they would capture.

    If you buy it thru other official channels (AO, Sammers, normal Ticketmaster) the thought is they would connect the email addresses. Its a bit messy if, lets say, a buddy buys a ticket for u. Not sure how that all gets connected to be honest.
     
  10. Real Corona

    Real Corona Moderator
    Staff Member

    Jan 19, 2008
    Colorado
    Club:
    FC Metalist Kharkiv
    Nat'l Team:
    United States
    As of last qualifying all scammers and ao tickets had to go via Us soccer Ticketmaster.

    One of the reasons that ao was so mad was basically us soccer wanted their sales data. They refused so they made everybody buy through their portal. I haven’t bought tickets to any friendliest this year so don’t know if it’s chsnged
     
  11. Droogie

    Droogie Member

    Sep 26, 2014
    Thanks for the updates everybody. When will the portal finally get updated?
     
  12. Real Corona

    Real Corona Moderator
    Staff Member

    Jan 19, 2008
    Colorado
    Club:
    FC Metalist Kharkiv
    Nat'l Team:
    United States
    When pigs fly
     
    wixson7 and UnitedBorn repped this.
  13. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    We are looking at 2019 for the portal. I know....i know... very frustrating.

    Fan Council has another meeting in October and we will get more info on the timing......hopefully.
     
  14. hoys

    hoys Member

    Jan 2, 2017
    Virginia
    Nat'l Team:
    United States
    Got another survey e-mail, kind of like they did at the end of last year. Pasted it below here in case anyone didn't and is curious. The questions give some insight as to what they might be looking towards for improvements. Here's hoping something comes to fruition.

    "U.S. Soccer is studying its Membership program and how it can be enhanced to serve more fans. To do so, we've put together a questionnaire at the link below that will gather feedback from fans like you on potential Membership benefits, pricing, and your overall relationship with soccer.

    This topic is important to us and we have a lot of questions! This survey will take you about 10 minutes. But as a U.S. Soccer Member, your voice carries weight. We're eager to hear what you think and excited to create programs that matter to you!

    CLICK HERE FOR MEMBERSHIP SURVEY

    Thank you.
    U.S. Soccer"
     
  15. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    I clicked through to the survey immediately upon receiving the email. It disqualified me at the first question: Age?

    I guess US Soccer isn't interested in the opinions of its grizzled supporters.
     
  16. Semblance17

    Semblance17 Member+

    Apr 27, 2013
    Lighthouse Point, FL
    Nat'l Team:
    United States
    Anyone tried renewing lately? Looks like membership purchases got booted from the US Soccer Store with the recent renovation. I think I'm due up in mid-January but once again I want to confirm that they're going to link my new annual membership with my existing one if I purchase at https://membership.ussoccer.com/purchase-us-soccer-membership/us-soccer-membership using my membership email [since there's still no portal]. I sent an email but expect I'll have to call, and won't get anyone to pick up until the new year.
     
  17. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    Send me your contact info in a DM, I'll get it escalated.
     
    Semblance17 repped this.
  18. Semblance17

    Semblance17 Member+

    Apr 27, 2013
    Lighthouse Point, FL
    Nat'l Team:
    United States
    Much obliged.
     
  19. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    Heading to Fan Council meeting at AGM this weekend. Any USSoccer Membership questions you guys want answered?
     
  20. Real Corona

    Real Corona Moderator
    Staff Member

    Jan 19, 2008
    Colorado
    Club:
    FC Metalist Kharkiv
    Nat'l Team:
    United States
    Why didn’t we qualify?!? Whyyyyyyyyyyyyyy!!!!! :cry::cry::cry:
     
    wixson7 repped this.
  21. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    ha.. yep, those questions will go over really well.
     
    Real Corona repped this.
  22. Moejangles

    Moejangles Member

    Aug 7, 2012
    Club:
    Manchester United FC
    Will the ticket prices every become reasonable again?
     
    Eddie Stiel repped this.
  23. Semblance17

    Semblance17 Member+

    Apr 27, 2013
    Lighthouse Point, FL
    Nat'l Team:
    United States
    #223 Semblance17, Feb 18, 2019
    Last edited: Feb 18, 2019
    Hey, those ticket proceeds are vitally important in the effort to develop players and build a men's national team that can make it through what's sure to be an absolutely grueling qualifying process for the 2026 World Cup. :rolleyes:
     
  24. hoys

    hoys Member

    Jan 2, 2017
    Virginia
    Nat'l Team:
    United States
    An e-mail I received from U.S. Soccer Fan Services yesterday promises "An Exclusive Limited Time U.S. Soccer Member Only Benefit" to arrive via e-mail today. I don't even have a guess as to what it could be, but I'm mildly curious.
     
  25. Eddie Stiel

    Eddie Stiel Member

    Sep 27, 2011
    Club:
    San Jose Earthquakes
    My guess is that it will be a discount for the new WNT jersey announced today here: https://www.ussoccer.com/stories/2019/03/11/15/02/20190311-wnt-usa-world-cup-jersey-kit-launch

    However, I am hoping for some free awesome benefit. Maybe a membership portal.

    PS. I am right. The email came as I am writing this comment. Actually, not quite right. No discount, just a pre-sale for the jersey.
     
    Semblance17, wixson7 and Real Corona repped this.

Share This Page