Really bad pop-ups on BigSoccer while using cell phone

Discussion in 'Customer Service' started by Winoman, Nov 10, 2017.

  1. asoc

    asoc Member+

    Sep 28, 2007
    Tacoma
    I am on Android and get the problem as well. Although not as frequently as some.

    I complained about it awhile back.

    Figured bigsoccer just doesn't give a ******** or they would fix who they work with who is causing this.

    Obviously not that easy...

    Anyone try adblockers?
     
  2. Suyuntuy

    Suyuntuy Member+

    Jul 16, 2007
    Vancouver, Canada
    No problems at all using Puffin Browser on Android 5.0. I wasn't even aware of the issue.
     
  3. killaorca

    killaorca Red Card

    AFC Ajax
    May 11, 2010
    Pacific Ocean
    Club:
    RSC Anderlecht
    I have the same problem :(
    I use Brave app now and I don't get pop up. But I'll rather not. I can't do much with Brave than with Chrome.
    I used to read this one forum that had the same problem but they managed to fix it now, so I think it's this site problem...
     
  4. pr0ner

    pr0ner Member+

    Jan 13, 2007
    Alexandria, VA
    Club:
    DC United
    Nat'l Team:
    United States
    This issue happens quite frequently for me on my Android phone.

    Never happens on my home computer (with adblock enabled) or my work computer (with no adblockers installed).
     
  5. dark knight

    dark knight Super Moderator
    Staff Member

    Dec 15, 1999
    Club:
    New York City FC
    Sigh - sorry about this. Will follow up on it.
     
    Winoman repped this.
  6. sneakking

    sneakking Member+

    Sep 11, 2009
    Club:
    Real Madrid
    Nat'l Team:
    United States
    this routinely happens to me on Android 8.1 chrome browser mobile version

    only on bigsoccer.... redirected to Walmart deals, virus baloney, etc...

    usually it calms down after a while
     
  7. sneakking

    sneakking Member+

    Sep 11, 2009
    Club:
    Real Madrid
    Nat'l Team:
    United States
    same
     
  8. Quinn 33

    Quinn 33 Member+

    Apr 25, 2003
    Denver, CO
    Club:
    Colorado Rapids
    Nat'l Team:
    United States
    I'll throw my hat into this. I have the exact same problem on Android OS using the Ghostery browser, which is generally excellent at stamping out this kind of stuff.

    Never had a problem on a web browser on a non-mobile device.
     
  9. puttputtfc

    puttputtfc Member+

    Sep 7, 1999
    I keep getting a full page ad for this. BigSoccer is the only site it pops up.
     
  10. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
  11. puttputtfc

    puttputtfc Member+

    Sep 7, 1999
    Nope. Macbook.
     
  12. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    There's your problem. Switch to Windows and you'll be fine. :p

    Have you done the normal trouble shooting (clearing cache, cookies, etc)?

    Is it a pop up or a redirect?
     
  13. puttputtfc

    puttputtfc Member+

    Sep 7, 1999
    I have done the troubleshooting. It is a redirect.
     
  14. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
  15. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    @dark knight
    @Janet H

    There are two threads (merged from 3) on the same issue. Been going on for over a year.
     
  16. Quaker

    Quaker Member

    FC Dallas
    Apr 19, 2000
    Nat'l Team:
    United States
    I’ve been having this issue for a while now on my iPhone. Still not resolved. I suspect it’s code coming from a third party, likely advertisers. Only have this problem at BigSoccer.
     
  17. Janet H

    Janet H Administrator

    Jul 30, 2015
    Pacific NW
    Club:
    Seattle
    Unfortunately this is an advertiser on your mobile device. These ads target IOS devices. The temporary solution is to clear your cookies and cache and do a restart. You've picked up some tracking cookie from this advertiser and getting rid of it will solve the issue until you pick up another one. Rinse... repeat.
     
  18. JasonMa

    JasonMa Member+

    Mar 20, 2000
    Arvada, CO
    Club:
    Colorado Rapids
    Nat'l Team:
    United States
    Then why does it only happen when I visit BigSoccer? It maybe reacting to a cookie on my device but it’s being triggered by an ad here.

    It’s also happened over multiple cashe clears.
     
  19. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
    Brutal lately.
     
    shoplifter and JasonMa repped this.
  20. wixson7

    wixson7 Member+

    May 12, 2009
    boulder
  21. JasonMa

    JasonMa Member+

    Mar 20, 2000
    Arvada, CO
    Club:
    Colorado Rapids
    Nat'l Team:
    United States
    The site is currently unusable on my iPad. I clear my cache and cookies, go to BigSoccer.com as my first site I visit, and immediately get one of these pop-up ads that redirect me to the scam site. I can go to any number of other sites and never see this pop-up ad. No matter how many times I clear my cache or reload BigSoccer I can’t login or load anything but the first page without being redirected.

    Clearly it has nothing to do with my cache, it’s all due to the ads BigSoccer is serving up.
     
    shoplifter repped this.
  22. shoplifter

    shoplifter Member

    Apr 2, 2009
    Columbus, OH
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    Yep, 50% of my page views are getting redirects. At this point, the site is basically unusable.
     
    TheDude47 and JasonMa repped this.
  23. JasonMa

    JasonMa Member+

    Mar 20, 2000
    Arvada, CO
    Club:
    Colorado Rapids
    Nat'l Team:
    United States
    Doing some research one suggestion I saw was to turn off JavaScript for the Safari browser on iOS. So far that seems to be working, though the site's layout is a bit different with it off.
     
  24. dougtee

    dougtee Member+

    Feb 7, 2007
    Site unreadable on iPhone now due to this
     
    JasonMa repped this.
  25. Expansion Franchise

    Chattanooga FC
    United States
    Apr 7, 2018
    All of my devices are Android, but BigSoccer was completely unusable until I switched to Brave browser. There are releases for iOS, so that may at least be worth looking into. It would at least be a better option than toggling JavaScript just to come here, even if you don't use it for anything else.
     
    Quaker, Winoman and JasonMa repped this.

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