it's f*cking not. good job I paid $35 for the 'flight protection plan'. at least I can get my airfare back.
All is forgiven, THFC. I love you. I've always loved you. For the record, I will be sat in the south stand - block 453 to be exact - for our Champions League quarterfinal first leg at the new Lane. Get the fook in! Huddersfield, schmuddersfield.
How long did it take? Read lots of frustration with the website. With how much has been spent on the stadium you'd think a decent system would be affordable.
it took a good long while. when I finally got through and selected a seat, it then wouldn't take my credit card payment. I honestly didn't think I would get a ticket until it came back as confirmed. the site and the process are really a mess at the moment. they'll do well to sort it sooner than later.
Anticipating and handling a massive influx of online transactions isn’t easy to anticipate or prepare for unless you do it all the time and even then it can fail. Just last week movie ticket sales sites were crashing because of Avengers pre-orders. I know Verizon/T-Mobile/AT&T in the US always crash when new Samsung or Apple phones get released.
But that should not happen. FFS, it is SOP to have an as-needed backup/expansion for higher than normal bandwidth usage.
You say that, but Amazon arguably the biggest and best out there for handling ecommerce transactions crashed last year on Prime Day due to demand.
Yep, but by equal measure Amazon has a massive workforce around the world that have been dedicated to network infrastructure for more than two decades. They own their own hardware and software stack, they have their own data centers, they have the very best engineers money can buy and almost certainly had specific plans, redundancies and backup plans in place explicitly for Prime Day and despite all that Amazon still crashed. Spurs on the other hand appear to be using Ticketmaster whom I believe has as much a monopoly in Britain as they do in America. Tuesday or whenever tickets went on sale was just another day for them, there’s no incentive to increase capacity because they know people will just try again later as they’re the only game in town.
Reason for not selling out the stadium: first two rows of end line were empty (concern about sight lines … a bit late for that) Also apparently Spurs report attendance based on people through the turnstiles not tickets sold so the stadium may never actually reach 62,062 fans. https://cartilagefreecaptain.sbnati...ew-stadium-first-match-attendance-controversy