Con't: New BigSoccer (Baobab) Feedback & Suggestions Thread

Discussion in 'Customer Service' started by Huss, Jul 30, 2007.

  1. ToonUSA

    ToonUSA New Member

    Jan 11, 2005
    I hate to be that guy, but when do you anticipate we can rep from the 365 skin?
     
  2. SnakeEyes

    SnakeEyes Member

    Oct 7, 2001
    I'd like the quoted text boxes shaded to seperate them more from the new post, something common on VB skins. Again, breaking up monotony, better readability, less eye strain.
     
  3. SnakeEyes

    SnakeEyes Member

    Oct 7, 2001
    I'm guessing the implementation of the option of the removal of the navagation bar on the premium skin is still being developed, yes?
     
  4. SnakeEyes

    SnakeEyes Member

    Oct 7, 2001
    Also, is it possible to get my bigsoccer to conform to skin choices? I use it a lot because of the subscriptions feature. Again, the default, no matter what page it is, is not good for at work among other things.
     
  5. Bill Archer

    Bill Archer BigSoccer Supporter

    Mar 19, 2002
    Washington, NC
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    OK, I don't know whether these are suggestions, questions or complaints but here goes:

    1) I don't understand the "Kicks" deal. I thought I did, but obviously not. I open up the Crew Forum, for example, and the stories from top to bottom have 2,1,5,2,1,1,1 kicks.

    I thought the idea was that the thread with the most kicks was on top.

    2) Why does every new post automatically get one "Kick"? What sense does that make? It shoudl ahev NO kicks until someone comes along and gives it one, shouldn't it?

    3) Since the "Kicks" page does not rank threads by the number of kicks, how DOES it rank them? I figured maybe it just ranked them by most recent activity, but no, that's not it either.

    4) The new thing does not "save" preferences necessarily. Because the "Kicks" thing doesn't really seem to rank anything in any meaningful manner, and when I go to a forum and get the Kicks page it means nothing so I always click over to the "Forums" view.

    But I have to do it every time. It's a pain in the ass.

    5) All this "If you want feature X then use the "Batman" skin" or the "Tampon" skin or whatever. Why doesn't the damn thing work the same no matter WHAT "skin" I use? I thought the idea was that you picked the skin you liked because you LIKED it, not because you HAD to to get what you want.
     
  6. The Jitty Slitter

    The Jitty Slitter Moderator
    Staff Member

    Bayern München
    Germany
    Jul 23, 2004
    Karo Viertel
    Club:
    FC Sankt Pauli
    Nat'l Team:
    Germany
    i've got transparency issues on the user online and report post icons on the grey skin.... :)
     
  7. Chiquitibum

    Chiquitibum Member+

    Apr 4, 2004
    Norte
    Club:
    Pumas UNAM
    Nat'l Team:
    Mexico
    same with the default skin.

    also the bury icon has transparency issues.
     
  8. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    A thread with 5 stars means 5 people have liked it. (Does BigSoccer really need another popularity contest?)

    I think this is because some people like the newest threads on top, whereas other people may like it sorted differently. I think. I just set the dang thing to "most recently replied to thread up top" and forget about it. If I like a thread, then i'll kick it. If not, I don't worry about it.


    Good point. In theory, it should be someone else having to kick it, and the thread starter should not be allowed to kick a thread they like. I don't like the idea of "auto-kick" though.


    Good point. It's my understanding that the team skins are through the league website (which, as we all know is actually run by Major League Baseball), so it's up to the league.err.. MLB..err..whoever runs the thing to set their skins up.
     
  9. Kryptonite

    Kryptonite Fancy Title Here

    Apr 10, 1999
    Columbus
    Club:
    Columbus Crew
    Nat'l Team:
    United States
    [​IMG]

    The gray skin needs a bit of help. It bleeds together way too much with the thread.
     
  10. Lloyd Heilbrunn

    Lloyd Heilbrunn Member+

    Feb 11, 2002
    Jupiter, Fl.
    Nat'l Team:
    United States
    Agreed,I want all my forums to default to the Forums view/Date sorting.

    Can we bury the whole Kicks view??:p
     
  11. La China Poblana

    May 13, 2003
    Chicago
    Seconded.
     
  12. Carne Leao

    Carne Leao New Member

    Aug 6, 2006
    [​IMG]

    You sure about that?
     
  13. benztown

    benztown Member+

    Jun 24, 2005
    Club:
    VfB Stuttgart
    the buttons fit on my computer, but I still don't like them. I liked the text only buttons much better...
     
  14. Midorit

    Midorit Member

    Dec 20, 2004
    Tokyo
    I agree.

    But then I think there were posters who were complaining about the text only buttons...

    Recent posts in this forum are teaching me never to even think about starting my own website,needless to say starting one and redesigning it:eek:...:D




    I'm one of those liking the new look,btw:)
     
  15. leg_breaker

    leg_breaker Member

    Dec 23, 2005
    I suppose it depends on your browser and font sizes. The problem is they've hardcoded the size of the font and the size of the buttons, so when you use a bigger font it doesn't work. Perhaps they're assuming we have 300x400 resolutions, or telescope vision.

    Here is the offending piece:

    Code:
    .searchButton {
    	font: bold 12px Trebuchet MS, Verdana, Tahoma, Arial, sans-serif;
    	color: #000000;
    	border: 1px solid #FFFFFF;
    	background: url(button-search.gif);
    	text-align: center;
    	height: 20px;
    	width: 60px;
    }
     
  16. leg_breaker

    leg_breaker Member

    Dec 23, 2005
    The buttons are still text only. But now they have hideous backgrounds and are in boxes the size that don't match the size of the font.

    Why not? Many websites are designed by people who don't have a clue what they're doing. Even some of the sites of big companies.
     
  17. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    Agreed. I still think there should be a background, though. Maybe something more subtle and not so bold.



    Fully agreed. Specially in Education. A high number of the websites I visit are unclear, far too busy, have "slow" coding/loading, and/or are ugly. At least here there is a place to comment about the look, and the boss responds. This is far from a typical situation, and I like that.
     
  18. Matt Clark

    Matt Clark Member

    Dec 19, 1999
    Liverpool
    Club:
    Liverpool FC
    That's very true, to be fair.
     
  19. Barbara

    Barbara BigSoccer Supporter

    Apr 29, 2000
    Club:
    DC United
    Nat'l Team:
    United States
    Sometimes.
     
  20. leg_breaker

    leg_breaker Member

    Dec 23, 2005
    What I don't get is why the Search button, and the New Reply button at the bottom have a smaller height than the reply buttons in the posts...
     
  21. Taoism

    Taoism Member

    Apr 13, 2007
    Winnipeg, MB, Canada
    1) Please make a skin without the damn left nav bar. I don't need it or use it and it is wasted space. I paid for full widescreen and that's what I expect to get. (and yes, I am currently using the "Premium Grey" skin.)

    2) While I appreciate the efforts made to use light grey/white to cause post separation it bothers my eyes. more contrast should help. Please make the grey darker, or, better yet, simply put boxes around each post like the old Gold skin used to have.

    This is getting to the point where I feel I have to write GreaseMonkey scripts to make this site useable in the fashion that I expect/paid for, and that I think is a sad statement of what I paid for and am now receiving.

    Cheers!
     
  22. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    At my previous job working in customer service for a major national company (one that everybody has heard of in the US), I had to field questions from customers and forward them on to the website programers/developers/etc. We were lucky if we heard from them three times a year. The company realized it was so bad that they scheduled a 2 day confrence specifically between us and the developers - billing people were there only because of office politics. So Huss "sometimes" responding is a HUGE up from the company I worked for (before I became a teacher).
     
  23. soccernutter

    soccernutter Moderator
    Staff Member

    Aug 22, 2001
    Don't drink beer but like cheese
    Club:
    Tottenham Hotspur FC
    Nat'l Team:
    United States
    And now on to a note. It was stated earlier in this thread (or the previous?) that when a thread is locked, we are not able to see that once in the thread. There is simply a "new reply" at both the top and bottom of each page in the thread. Only when the "new reply" or "quote" buttons are clicked, then is a message displayed saying the thread is closed.
     
  24. The Jitty Slitter

    The Jitty Slitter Moderator
    Staff Member

    Bayern München
    Germany
    Jul 23, 2004
    Karo Viertel
    Club:
    FC Sankt Pauli
    Nat'l Team:
    Germany
    I've still got masking issues if this thread is still going :).
     
  25. Sapphire

    Sapphire Moderator

    Jun 29, 2003
    Club:
    Manchester United FC
    Nat'l Team:
    United States
    Thanks for the New Posts button. :)
     

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