News: Arsenal America 2009/2010 Ticket Requests for Home Matches through 12-31-09

Maryland_Gunner14 · Jul 21, 2009

If you are interested in seeing Arsenal this season, then you have clicked on the right thread. We are now taking ticket requests for the 2009/2010 season. The process has changed from last year, so please read this thoroughly.

Note: We are no longer taking ticket requests for the following matches:

Birmingham
Chelsea
Spurs
Aston Villa*

*We are only taking requests for Aston Villa if you are planning on attending the Arsenal America road trip.

2009/2010 Ticket Request

Requesting tickets through Arsenal America:

1. Arsenal America Membership – You must be a paid member of Arsenal America for the 2009/2010 season to request a ticket(s). If you plan on purchasing tickets for multiple individuals, you must have a paid 2009/2010 Arsenal Membership for every person that you are purchasing for. http://www.arsenalamerica.com/arsenalamerica-membership/

2. Games You Can Request – We are taking ticket requests for HOME MATCHES ONLY.

3. Ticket Request Time Frame – Tickets must be requested no later than 12 weeks before a match. Any ticket request beyond the 12 week mark will be nearly impossible to obtain. We are ONLY taking ticket request for games from August 15th through December 31st, 2009. We will open the ticketing later in the fall for the second half of the season.

4. Ticket Allocation – Tickets are granted on a first come first serve basis. We cannot guarantee the following:

a. The number of tickets requested
b. If multiple tickets are requested that you will be seated together
c. The physical location of the seats in the stadium

5. Ticket Request – You must log into your Arsenal America account under the ticket request option. We are no longer taking ticket requests through Big Soccer. Once you have logged in, you must complete the form, and click submit. We will notify you that we have received your request via e-mail. You will be notified 6 weeks before the game that you have been selected for the tickets. If you are selected for a ticket, you are responsible for payment.

6. Payment – Once you have received your confirmation e-mail from Arsenal America regarding your ticket(s), you will need to PayPal Arsenal America within 48 hours of receipt of the e-mail the following fees (based off of category A or B games http://www.arsenal.com/membership/buy-tickets /):

a. ₤55/Per Ticket for Category A games
b. ₤38/Per Ticket for Category B games
c. $5/Per Ticket for Pay Pal Fees

Once Arsenal issues the tickets, you will be contacted regarding the full price of the ticket. The initial charges are potential costs, and can fluctuate depending upon the seats allocated for the match. If there is a dollar amount owed to Arsenal America, you will be contacted and required to make payment 2 weeks before the match.

For dollar conversions you can use PayPal's conversion calculator.

If you make a ticket request and do not pay for the tickets, you will not be allowed to make ticket requests again through Arsenal America.

7. Ticket Pick Up – The tickets are held by our trusted advisors in London. On match day, you will meet our Arsenal America UK team at a predetermined location. You will need to provide them your Arsenal America membership card in order to take receipt of the ticket. No membership card, no ticket. This is our policy on ticket pick up, and we will not budge on it. You must be on time!

This might seem like a long list of requirements for ticket requests. We will do our very best to put couples/families/friends together at matches. We cannot guarantee anything, as we are at the mercy of Arsenal. These requirements have been put in place to protect our members, and to ensure that everyone has a great experience from ticket request to match day. We are excited about the upcoming season, and look forward to seeing you there!

antifan · Jul 21, 2009

Glad to see you guys got this sorted out. Hopefully things will go more smoothly with the new system.

ArsenalTexan3 · Jul 22, 2009

Can I get tickets for the big 4 games this year? My 100 friends and I are flying to London and would really like to see these matches. Cheers mate.[/tongue in cheek]

Maryland_Gunner14 · Jul 22, 2009

It took some gerrymandering, but we got everything sorted out on the ticket front. All kidding aside, the process should be much smoother for the suppoter.

We are more than happy to provide hundreds, if not thousands of tickets to Big 4 matches. We can also solve political crisis', cure diseases, and mend the broken hearted .

arsenalgirl30016 · Jul 23, 2009

Maryland_Gunner14 said: ↑

We are more than happy to provide hundreds, if not thousands of tickets to Big 4 matches. We can also solve political crisis', cure diseases, and mend the broken hearted .
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Wow Arsenal America has really expanded their operation this year! Glad to see you are taking customer service to the next level!

ArsenalTexan3 · Jul 23, 2009

Maryland_Gunner14 said: ↑

It took some gerrymandering, but we got everything sorted out on the ticket front. All kidding aside, the process should be much smoother for the suppoter.

We are more than happy to provide hundreds, if not thousands of tickets to Big 4 matches. We can also solve political crisis', cure diseases, and mend the broken hearted .
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What about ridding the Uk of Gordon Brown and his lackies?

KirbyNYC · Jul 23, 2009

Great job on getting the ticketing system sorted out. Not sure if I'll be attending any matches before the new year, but I hope I get my member's card. I havent gotten one since 2007.

goonersf · Jul 27, 2009

Membership cards definitely will go out for members renewing for the 2009/2010!

(The goal is to send them within weeks of your renewal)

goonermaui · Jul 28, 2009

KirbyNYC said: ↑

Great job on getting the ticketing system sorted out. Not sure if I'll be attending any matches before the new year, but I hope I get my member's card. I havent gotten one since 2007.
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Seconded !!!!!!

I renewed my membership....made a ticket request....received a ticket
offer...confirmed my request.....and payed for ticket...
.....all within 45 minutes!!

antifan · Jul 28, 2009

goonermaui said: ↑

Seconded !!!!!!

I renewed my membership....made a ticket request....received a ticket
offer...confirmed my request.....and payed for ticket...
.....all within 45 minutes!!
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Really? Wow. Well done to the new and improved ArsenalAmerica board.

DoctorK · Jul 29, 2009

Massive kudos to Josh for tackling this and coming up with a vastly improved ticketing system!

antifan · Jul 29, 2009

DoctorK said: ↑

Massive kudos to Josh for tackling this and coming up with a vastly improved ticketing system!
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Seriously, this has been a huge headache for years. If it is as sorted out as it seems to be, he did an amazing job. Hopefully it works just as smooth for the folks in London.

StuBeck · Jul 31, 2009

So it is too late to request tickets for August 22nd?

HomeatHighbury · Jul 31, 2009

Bahahahahahahahahahaha

leepyswetr · Aug 1, 2009

HomeatHighbury said: ↑

Bahahahahahahahahahaha
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Aside from the fact that he's a Liverpool fan, I think it's a reasonable question.

The thread was started July 21, and says that it is related to ticket requests from August 15-December 31. 12 weeks from July 21 is October 13. Can any tickets be requested for matches before that? It's unclear. If I were going to try to go to a match before that, I would've asked the same question.

HomeatHighbury · Aug 1, 2009

leepyswetr said: ↑

Aside from the fact that he's a Liverpool fan, I think it's a reasonable question.

The thread was started July 21, and says that it is related to ticket requests from August 15-December 31. 12 weeks from July 21 is October 13. Can any tickets be requested for matches before that? It's unclear. If I were going to try to go to a match before that, I would've asked the same question.
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Says it all.

ArsenalTexan3 · Aug 1, 2009

StuBeck said: ↑

So it is too late to request tickets for August 22nd?
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www.ticketmaster.co.uk

StuBeck · Aug 2, 2009

HomeatHighbury said: ↑

Bahahahahahahahahahaha
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antifan · Aug 2, 2009

StuBeck said: ↑

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Arsenal America focuses on getting tickets in the hands of american Arsenal fans. I'm sure you understand that.

StuBeck · Aug 2, 2009

Yes, I do, but I would still like to go to an Arsenal game if there were tickets available in the middle of August.

Thank you for the actual response.

antifan · Aug 2, 2009

StuBeck said: ↑

Yes, I do, but I would still like to go to an Arsenal game if there were tickets available in the middle of August.

Thank you for the actual response.
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I guess you've got the same options as everyone else:

A) join Arsenal America and make a request (though you might want to email them first and see if any tickets are available)

B) Buy an Arsenal Red Membership and wait for tickets to go on sale for Red Members.

C) Go to the stadium and take your chances finding one on the day.

StuBeck · Aug 2, 2009

Thanks again for the information. I was hoping they would respond to this thread because of the conflicting information, but you've been very helpful

antifan · Aug 2, 2009

StuBeck said: ↑

Thanks again for the information. I was hoping they would respond to this thread because of the conflicting information, but you've been very helpful
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The ticket officers for Arsenal America don't necessarily monitor this thread. If i were in your position i would try to email them directly and explain your situation.

DougG_ATL · Aug 4, 2009

Very nice system. Kudos to all involved.

Maryland_Gunner14 · Aug 13, 2009

Stu,

If you have any additional questions, shoot me a note, and I will be more than happy to walk you through your options. Anti is right though. All you need to do is pay for an AA 2009/2010 membership, and you can request tickets to any home match that you like. We tried to keep it as simple as possible.