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View Full Version : Canceling Setanta Broadband


njligernj
05 Sep 2007, 05:04 PM
I don't suppose anyone has any experience trying to cancel Setanta Broadband do they? I am having quite a bit of trouble. Prior to subscribing all of my e-mails were answered very quickly -- I'm approaching a WEEK since I first tried to cancel with no response. Since my next billing month is coming up it seems somewhat suspicious. Very disappointing -- especially as (and I told them this) the only reason I'm canceling is to subscribe to the TV version (which was just picked up by my provider). Leaving quite a sour taste in my mouth really.

I don't suppose anyone has any experience, advice, or best of all a phone number to contact them do they?

Thanks in advance.

njligernj
06 Sep 2007, 08:43 AM
Update: They finally got back to me (6 days after I first contacted them). Considering I would have been billed again if it went one more day it was something of a close call. If anyone is ever in the same spot I'd suggest getting in touch to cancel well in advance.

On the bright side, now I can watch on my TV.

Hotspurdog
06 Sep 2007, 11:49 AM
You have sacrificed *exclusive* Portuguese League action! Should have kept both!