Updates and Bugs - 5/22

Discussion in 'Customer Service' started by Huss, May 22, 2012.

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  1. Huss

    Huss Administrator Staff Member

    Joined:
    Aug 1, 1995
    Location:
    New York, NY
    Club:
    New York Red Bulls
    Here we go:
    1. DONE - Fixed and liquid variants of skin now available. Selector is bottom left of footer.
    2. DONE - Posts and threads per page increased to 25. Not configurable by users currently.
    3. DONE - Page load time is on average 42% faster than old forums, with the exception of main forum list which is slightly slower.
    4. DONE - Supporters forums saved. Premium and Mods forums access fixed.
    5. DONE - Tapatalk integration for mobile.
    6. DONE - Twitter embed in posts.
    7. DONE - Remember collapsed cats on forum main list.
    8. DONE - Signatures stripped to prevent abuse.
    9. DONE - Remove :redface: smilie.
    10. DONE - Online indicators.
    11. DONE - @ replies like Huss
    12. IN PROCESS - Hope to launch new left nav Wed or Thur. Will include your Watched Forums at the top, like old version.
    13. IN PROCESS - Hope to launch new My BigSoccer Thur or Fri. Will combine Watched Threads and Watched Forums pages, and hide categories you aren't watching forums in.
    14. IN PROCESS - Homepage to be reskinned to match forums next week.
    15. IN PROCESS - Style improvements.
    16. IN PROCESS - Ability to watch forum without any alerts or notifications.
    17. NOT DONE - Tapatalk users have missing threads.
    18. NOT DONE - Multiquote on multiple pages.
    19. NOT DONE - Resizable input boxes
    20. NOT DONE - Mobile Safari and IE input issues.
    21. NOT DONE - Formation quick code and table layouts.
    22. NOT COMING - User selectable posts/threads per page.
    23. NOT COMING - View thread by newest first.
    24. NOT COMING - Remove avatars form thread list
    25. NOT COMING - Leave comment with rep. Neg rep.
    26. NOT COMING - Clicking on thread title to NOT take you to first unread.
    27. NOT COMING - Who is browsing forum
    28. NOT COMING - Ability to hide "threads older than" from thread list.
    29. I NEED FROM YOU - Thread titles of missing threads from import.
    Soccernutter - back to you.
    profiled and soccernutter repped this.


  2. Cannon

    Cannon Member

    Joined:
    Sep 2, 2001
    Location:
    Washington, DC metro
    Club:
    Arsenal FC
    Country:
    United States
    So somebody locked every other thread discussing the upgrade. Awesome customer service there. :mad:

    Could somebody answer the question I asked in one of the locked threads? Is the large amount of white space a design "feature" or just one of the many things that need to be fixed? Will you enable us to reduce the white space by changing the space above and below the line between posts? With sigs off, why is there so much white space below the date/rep/quote line? It is ridiculous that even one line posts fill up more than half of the vertical space on my screen. The pre-upgrade BigSoccer allowed me to see more posts on screen at once. If you are going to stick us with just 25 post per page could you at least not make us scroll nearly that many times per page?
  3. Huss

    Huss Administrator Staff Member

    Joined:
    Aug 1, 1995
    Location:
    New York, NY
    Club:
    New York Red Bulls
    Please appreciate that we are trying to consolidate discussion so we CAN serve you better.
    edwardgr repped this.
  4. Huss

    Huss Administrator Staff Member

    Joined:
    Aug 1, 1995
    Location:
    New York, NY
    Club:
    New York Red Bulls
    It is intentional, part of the design, to create negative space and padding between posts. When there was less padding, there was much more complaining about not being able to tell where one post ends and one begins. Unfortunately, you seem to be in the minority on this.

    The size of the user info container on the left exacerbates this and we are exploring options. Perhaps having it be collapsed by default and you can open it for details? If the user info block was smaller, then you wouldn't have all that wasted white space created as a result.

    Thanks for your feedback.


  5. Huss

    Huss Administrator Staff Member

    Joined:
    Aug 1, 1995
    Location:
    New York, NY
    Club:
    New York Red Bulls
    Voila. How's that?
  6. Cannon

    Cannon Member

    Joined:
    Sep 2, 2001
    Location:
    Washington, DC metro
    Club:
    Arsenal FC
    Country:
    United States
    Would it be difficult to give us the option to shrink the white space/user info? Keep all the padding for default if that is actually popular but give us the choice on how to see the posts. I don't see how people wouldn't be able to see when a post ends since there is wide line there but I take your word on that. White space reduction option and fixed multipage multiquote and you won't see me in here again until the next upgrade. ;)

    EDIT: Yes! Perfect. Thanks.
  7. spejic

    spejic Cautionary example

    Joined:
    Mar 1, 1999
    Location:
    San Rafael, CA
    Club:
    San Jose Earthquakes
    Animated avatars?
  8. el-choul

    el-choul Super Moderator Staff Member

    Joined:
    Apr 17, 2006
    Location:
    DC
    Interesting. That definitely makes it cleaner, though I think I pay closer attention to the info than the avatar as I scan through threads.

    Is the collapsed user info block going to be the default? I don't even know what side I'd lean towards, but I'd love to have an option to choose whether to have all collapsed or not, rather than do one by one if I prefer the other option.
    Sachsen repped this.
  9. Kryptonite

    Kryptonite BigSoccer Supporter

    Joined:
    Apr 10, 1999
    Location:
    Columbus
    Club:
    Columbus Crew
    Country:
    United States
    Great job so far. :)
  10. soccernutter

    soccernutter Moderator Staff Member

    Joined:
    Aug 22, 2001
    Location:
    Memphis
    Club:
    Tottenham Hotspur FC
    Country:
    United States
    Only 29 items? :p

    My other boss started telling me I need to be more productive. I'll try and have a more nit-picky list by the end of the week.

    As an example of what I am talking about: The colors for the text on the drop down are all listed as html IDs and not names. Seems weird that I am typing in color 000000
  11. Sachsen

    Sachsen Member+

    Joined:
    Aug 8, 2003
    Location:
    Broken Arrow, Okla.
    Club:
    Sporting Kansas City
    Country:
    United States
    A big, hearty THANK YOU for all of these. These three items will improve the usability of the site immeasurably.
    Huss repped this.
  12. Sachsen

    Sachsen Member+

    Joined:
    Aug 8, 2003
    Location:
    Broken Arrow, Okla.
    Club:
    Sporting Kansas City
    Country:
    United States
    Hmmm. I recognize that you're never going to satisfy everyone, but I don't like the change of having them all minimized. I do like seeing the open info container on every post. You've essentially made it so that I will never see anyone's info, because I'm certainly not going to go around clicking everyone's info box on every single post. Can there be a preference setting so that we can set it ourselves to have the default either collapsed or expanded?

    Thanks again for all the hard work.
  13. Sachsen

    Sachsen Member+

    Joined:
    Aug 8, 2003
    Location:
    Broken Arrow, Okla.
    Club:
    Sporting Kansas City
    Country:
    United States
    Agree. Sorry, this made my point before my last post, overlooked it.
  14. Huss

    Huss Administrator Staff Member

    Joined:
    Aug 1, 1995
    Location:
    New York, NY
    Club:
    New York Red Bulls
    In the editor? I see colors...
    I believe it will remember your preference. :)
  15. el-choul

    el-choul Super Moderator Staff Member

    Joined:
    Apr 17, 2006
    Location:
    DC
    On colors, I think soccernutter means that when you scroll over the color panel, number tags pop up instead of the name of the color (scroll over black, and 000000 pops up instead of "black").

    On the second item, I just expanded your and Sachsen's user info box, left this thread, came back in, and found the boxes to be collapsed again. Is there something I am doing wrong?
    Sachsen repped this.
  16. YilmazOrhan

    YilmazOrhan Well Brian, I hit it first time...

    Joined:
    Jun 18, 2006
    Location:
    Suburbia, Kansas
    Club:
    Kansas City Wizards
    Country:
    United States
    A. Hooray for Liquid!
    B. Boo for useless background that takes up extra space when taking advantage of Liquid. I hope fixing that is part of "Style Enhancements" or adding the Left Nav.
  17. Sachsen

    Sachsen Member+

    Joined:
    Aug 8, 2003
    Location:
    Broken Arrow, Okla.
    Club:
    Sporting Kansas City
    Country:
    United States
    Sorry, it does not.
  18. soccernutter

    soccernutter Moderator Staff Member

    Joined:
    Aug 22, 2001
    Location:
    Memphis
    Club:
    Tottenham Hotspur FC
    Country:
    United States
    Thanks

    Duplicated
  19. Belgian guy

    Belgian guy Member+

    Joined:
    Aug 19, 2002
    Location:
    Belgium
    Club:
    Club Brugge KV
    Question: is the old team line-up function going to return? Or is it here already and I am just to dumb to figure it out?
  20. soccernutter

    soccernutter Moderator Staff Member

    Joined:
    Aug 22, 2001
    Location:
    Memphis
    Club:
    Tottenham Hotspur FC
    Country:
    United States
    You asked that here (and maybe elsewhere?) as one of the last posts of the thread. The thread is still open. And several of the issues you inquired about there have been addressed in the first post of this thread.

    For you, there is? I tested it out and do not see much blank/negative space. :confused:

    Agreed. On a one line or two line post w/o a quote, there is a large amount of wasted space. Everybody with some kind of avatar/psudo-avatar should allow us to differentiate between posts fairly easy.
  21. edwardgr

    edwardgr Moderator Staff Member

    Joined:
    Mar 6, 2006
    Location:
    Seattle
    Club:
    Seattle Sounders
    Country:
    United States
    Belgian guy see item 21 in the list.

    Huss and Nutter thanks for item 21, definitely looking forward to the table tags. And a great big ol ginormous thanks for moving everything forward. The upgrade gets better every day.
  22. sinner78

    sinner78 BigSoccer Supporter

    Joined:
    Nov 7, 2001
    any chance the rep's can be private? people dont need to know who handed out every single rep . On each message you see each person who has repped a post. Clogs up threads and adds a distraction .

    Ends up looking like a poor mans facebook .
    crazypete13 repped this.
  23. HeartandSoul

    HeartandSoul Moderator Staff Member

    Joined:
    Jan 25, 2007
    Location:
    The Garden State
    Club:
    CD Colo Colo
    [​IMG]
    Any updates on the status of missing threads?
  24. Cannon

    Cannon Member

    Joined:
    Sep 2, 2001
    Location:
    Washington, DC metro
    Club:
    Arsenal FC
    Country:
    United States
    I also mentioned it here along with other issues. That was the thread that I noticed was closed. That is why I brought the issue up again here but left out the other ones already addressed. Huss took quick action so I'm now pretty happy with customer service. I would suggest that in the future when you close a bunch of threads that you include a post explaining why they were closed and pointing to the new thread where you want future posts on the topic to go. Isn't that still part of the guidelines for mods? It was when I used to mod the Arsenal and UEFA boards.
    It looks like the issue didn't involve sigs at all and instead was caused by the giant user info box plus a design choice to have space around the dividing line between posts. I am quite happy with the change Huss made. I no longer need to scroll as many times since more posts appear on the screen at once. I personally would like the option to reduce the white space above and below the dividing line between posts but that is less of an issue now that the extra white space cause by the user info box is gone.
  25. Kryptonite

    Kryptonite BigSoccer Supporter

    Joined:
    Apr 10, 1999
    Location:
    Columbus
    Club:
    Columbus Crew
    Country:
    United States
    Read number 29.
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